Customer Ratings & Reviews

They are awesome! I usually get them on everything I buy there we had problems with our printer and they had no problem exchanging it

Definitely recommend always getting the product replacement! Great value and the process to replace is very easy to understand and complete.

I love using geek squad protect with all my products I buy because just in case you have any problems your can exchange for the same product or credit to get something different.

I'm a strong proponent of Murphys Law, What can go wrong will go wrong eventually. Why not protect your valued investments from that sucker Murphy. (Lol) All I can say is that it is well worth the money to invest in protecting your goods

For any problem or question you have these guys are the ones to call. The service is a great add on to any item you purchase. I have had to use them in the past so its one of those things. Its better to have it and not use it then need the help and not have gotten the warranty.

THE GEEK SQUAD WAS FANTASTIC. THEY HELPED ME EVERY STEP OF THE WAY. WOULD DEFINATELY RECOMMEND AND ADD TO EVERY PURCHASE.

One of the best places to have an item warranty, ease of return or exchange. I recommend 10 out of 10

Always purchase the geek squad replacement plan. It really comes in handy when the manufacturer's warranty expires.

Will always purchase this service on all my electronics. They really mean that if anything happens to the product bring it back and they will replace it. Very easy to replace damaged products.

the agent explained how the program worked and it was easy to deal with

The quality is amazing. Being able to catch a small license plate number or the face even when blurry sold me. Will definitely be purchasing more.

Haven’t had to use this yet and I hope I never do but glad to know I have protection in case anything happens. As they say it’s better to have it and not need it then need it and not have it.

Used once, tech was super nice and non judgmental which helped

Needed it for my washing machine. Finally replaced it

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

I like the return policy. I wouldn’t want it no other way. KEEP UP THE GOOD WORK.

very helpful on any item you are purchasing. the store wil replace the item with no issues and you can always add the protection plan to your new purchase in case something happens.

Great service , very polite customer service, very patient service

Great service and know the job well Very helpful with technolgy

This is awesome! I always purchase it with items I buy and I shop specifically at Best Buy just to have the product replacement plan! You can always upgrade or get a your item replaced in a few years, it’s about the best deal ever when making a purchase!