Customer Ratings & Reviews

It always gives me piece of mind to have the Geek Squad Protection. If they can't fix it, they will refund your money or exchange the item for a new one.

It always gives me peace of mind to have the Geek Squad Protection. If they can't fix it, they will refund your money or exchange the item for a new one.

having this helps if i need fixing and replacing. i would definitely recommend this to anyone buying product. would help in the long run. better to have and never use than need and not have it.

Friendly, knowledgeable and professional. When you pay this much you want good quality service. The key is using it as much as possible.

We should use this protection plan for our Arlo video doorbell as the doorbell stops working about every other week and we have to reset it!

We enjoy the service and product bought at Best Buy. Great customer service

Replaced a few items of mine, can be a little time consuming though but overall worth it.

I always get Geek squad on all my products to be sure im covered on any issues i might have.

Had to get some lightbulbs replaced, they didn’t have the product in stock so received a gift card instead.

The tec support on phone can never help. all ways end up having to go to store for tec help. It would be nice also if they didn't charge $175 an hour For home visit. That's way to high

Geek squad delivered my refrigerator on time and with careful handling. They also helped unpack and set up the appliance. The staff were very knowledgeable about care and maintenance.

Probably one of the smartest purchases I’ve made seeing how i don’t know nothing about tech work. Love my Best Buy peeps

Awesome plan i haven't had to use it yet but i feel great knowing i have this

Awesome! Very good for any problem you have! Quickly handle any issues!

You never know when one of your items will take s dump. So having this is s good insurance.

I always purchase Geek Squad protection with my purchases just incase. I've had to use it two times and it gives me a new item or a gift card for my full purchase price of the item.

Geek Squad Service is the best...so reliable and makes me comfortable to know that my products are protected. The technicians are friendly and knowledgeable are there to to a job.

I have always been pleasantly surprised at the geek squad coverage and will continue to purchase it for big purchases! This one in particular is on my our lock!

I buy this for all my products from Best Buy! Gives me a place to go if any of my items go bad.

They help help me when I cannot figure the product out. They walk you through whatever problem you have.