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Customer reviews

Rating 4.7 out of 5 stars with 436 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-436 of 436 reviews
  • Rated 1 out of 5 stars

    Three time charge for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three time they charge me for the insurance how come? I buy this one time only but the insurance three times they charged me twice for 2 yrs and one for 3yrs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DoYourHomeworkBefore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just wired the floodlight and left. I did not receive any instructions on how to use the app

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    geek squad and my hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad experience with geek squad when I took my laptop for repair; they never could repair it, and besides now the laptop as a loose screw and it has a gap underneath. terrible experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take off the shelves! This particular model is defective and Arlo knows about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I still not use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still not use it I dont know how to claim it. I hope everthings good

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. For any questions or concerns regarding your plan(s), please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.

  • Rated 5 out of 5 stars

    Warranty about security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did when bought the security camera and they take care of you with any problem and it's great services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The truth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great add-on service that keeps you in that failure window for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Overall Security System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arlo Pro 4, 3 camera system back on 03/01/24. The system was a breeze to install and the software very intuitive to setup. My property is now completely protected and I can see and hear anything going on no matter where I am, 24/7!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product. Cant complain. Glad its available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great doorbell. Works with my musical chime and video shows up on my tv through smartthings when someone rongs the bell or leaves a package. Had to return the Ring because it did not work at all with my chime even with a diode. Ring also refused to connect to my wifi. The Nest took just 10 minutes to set up. Highly recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered my questions and fixed my pro.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and professional. Buy it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong. No confusion, no fuss. Just get another. Best place

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really impressed. After installing the spot light cam and seeing what it’s capable of compared to this I recommend spending a little extra money get spot light cam.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Help this device has been a disaster.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could leave a zero star. Had this installed by Best Buy (I guess its a subcontractor of theirs) for the past few weeks it has been making all sorts of weird noises. Best Buy was supposed to come out yesterday and repair or see whats up and - They never showed - the time they were to come was between 12 pm and 8 pm. Since it was a Saturday I figured no one was coming, around 4 pm I called some one told me they had cancelled (no one contacted me) and they transferred me that person told me it was not cancelled. Customer has been very poor since Covid. Also, when I was in the a store shortly after I purchased item on line I could not get the insurance the clerk told me she did not know how to do it. lol So here I am ready to take a hammer to it becuase of the irritating noises coming from the chime. Sorry I bought it. Something is very wrong.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't install chime connector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to install nest doorbell and they didn't install the chime connector that came with the doorbell. They also didn't give the part to me; only the pamphlet. They said they couldn't connect my door chime inside the house because it was buzzing like crazy and they were like "I think it's the transformer. I dunno. We don't really do this. Call an electrician." So I schedule an electrician to come out. He of course charges me hundreds of dollars and asks where the chime connector is. The cool part is that the nest chime connectors denoted in the instructions aren't sold separately so now I have to buy another camera to get that part, try to find one on ebay (I can't, I looked) or deal with the electricians "creative" solution.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waist of money, i dont usually write reviews,but i must. Nanoleaf lights are the worstmost expensive lights and there trash. There break and come off easily. The app never works , its horrible. Govee is sooooo much better . I cant say enough bad about them. Save your self , money and headache.

    No, I would not recommend this to a friend