Customer Ratings & Reviews

Geek Squad service sets my mind at ease. Always available when needed.

Small but efficient. Love that it has unlimited recording

I enjoy purchasing the additional warranties on products I buy at Best Buy. It puts my mind at ease that I will get the full use out of the products that I buy. I have never had a problem with any of the purchases that I have made, but it is a nice feeling knowing that if there ever is a problem, that it will be resolved.

Worth to get in case of accidents or if you simply want the newer toy.

Replacing was easy friendly staff.Did exactly what I needed them to do and I appreciate their help.Great work...

[Employee of bestbuy] I've tried several different smart lights, but none of them compare to the Lifx llights. I love the app and all the different features it has. You can set pre loaded color schemes, you can make the lights transition to multiple colors, or just set some ambience with a solid color. None of the other smart lights I've tried have had an app that compares to this one.

Best purchased I’ve ever bought. Very knowledgeable. Always feel good. Wow they are helping me with any issues I may have. Very personable and works very hard. Trying to resolve my issues. The 24/7 availability is very awesome to me. The coverage that they offer is amazing. I highly recommend using geek squad for any issues that might arise, and their coverage plan again is Flawless.

Can’t go wrong with geek squad fixing or trouble shooting your items. Highly recommend

10/10 recommend buying this!!! My old arlo cameras messed up and i had bought protection and without any hessitation or hassle they told me to bring in all of the cameras and hub and they will give me a new set worth what the cameras were worth when i bought them! Works great..this is seriously the only protection plan i will ever recommend. I have usually had trouble in the past when it came to warranties with different companies but best buy has exceeded my expectations

I love protection plans because if something happen they will replace it

I love geek squad service and the team are really nice and friendly and they are very helpful

I didn't use their service during contract life, I would used it if needed

Love the Geek Squad!! If i have a question they are the first ones i go too.

Don’t purchase without Geek Squad protection. Everything get’s fixed or replaced as long as you purchase it and it’s still effective. Get the five year plan on big ticket items.

Extra layer of security if it was to break, I bought just in case something happened

Extra layer of security if it was to break, I bought just in case something happened

Amazing plan.. I had issue with my Echo dot and the replacement has done instantly in store via store credit. no fuss. amazing service. No process or waiting.. it helped me very much and no head ache and worth the plan.

Bought for a delicate lighting curtain, haven't use it but having ease of mind knowing I can replace with no issue is no brainer at a minimal price

Super helpful to have protection nowadays. Don’t get me wrong BEST BUY does everything well they sell good product bring you used or fixed but it’s always a good idea to add extra protection, especially when is manufactured. I’ve been lucky enough to not have any problems with my electronics, but so far BEST BUY has stand up on their warranty and Protection . No complaints.

[Employee of bestbuy] I never had much of an issue with geek squad they were very respectful and nice and responsive.