Customer Ratings & Reviews

We got protection plan for our appliances it’s worth it

Would give it ten stars, bought smart bulbs and they kept losing the smart part. Returned bulbs got full refund. Definitely get geek squad protection.

Definitely great to have but it doesnt cover TV screen damage which is not good.

Definitely great to have but it doesnt cover TV screen damage which is not good.

Always great! Justin really knows what he is talking about.

They fixed what I needed to get fixed. Tjey aslo contacted me when my item was fix. They explain everything you need to know.

Geek squad protection is one of the best! Always helps when I need it.

Just what I needed. I have been looking for this and its wonderful.

Peace of mind my daughters tablet is starting to get loose at the charging port i will see if they can fix it dosent charge unless placed a certin way, i will update and see what they say about this.

Love the warranties with Best Buy! You can exchange the products if they are damaged or you can turn the product in and use the warranty to buy a different product free of cost. I love this option.

Geak squad there very nice . They work very professional

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. Consider purchasing Total Tech Support and save an additional percentage off.

Our salesman talked us into getting this plan, reluctantly we did. It has paid for it’s self 10 times over. All of our TVs, IPads & laptops needed to be updated, took them into Best Buy & Gek Squad was outstanding. Our young lady was very knowledgeable as we explained what was happening with our items. One IPad was fixed immediately, something very simple that we were not aware of, highly recommend

Great information always polite and solves my issues. I am a very busy person and they act wuickly

One of my best purchases, Its ability to grind and crush food is impressive, its motor has a lot of horsepower, I recommend it 100000%

I LOVE the geek squad warranties, they are simple to track on the Best Buy app, easy to use if something breaks. I love the longer warraon some items and wish that I could select them as a Totaltech member, instead of only being able to get the default 2 year warranty, which depends on me to renew my total tech membership

I love litter robot 4. Had litter robot 3 and had a lot of issues after warranty so I made sure I bought the 4 year warranty this time

Hopefully I won’t need it but definitely purchased it just in case!

We bought a desktop computer and in less than 10 months it stopped working. In about two weeks we were notified that we can get a replacement for the old computer.

If you’ve never purchased the Best Buy protection plan I would highly recommend doing so. They take the stress and worry away from any item purchased. Rest assured that there will be no hassle or haggle in replacing that item. This is far better than the manufacture warranty and extends much further past most anyways. The best investment I’ve ever made. Everything I buy I include the plan!