Customer Ratings & Reviews

Geek Squad is the GOAT! I haven’t needed to use geek squad services much but every time I’ve needed it, the service has always been top tier. Dealing with nice kind people and also getting help for Tech type support really makes me happy! Thanks geek squad!

We got protection on our appliances and they are worth it

This protection plan really help thanks best buy for having it

Very nice to have that reassurance that if my product does go out, I have this that can help

I will always trust Geek Squad for all their help with all my electronic needs. They are the friendliest people. They are very professional and treat my issues with top priority! I truly feel valued!

This is a great product to have and I’m glad that Best Buy still offers some type of coverage.

We got protection plan for our appliances it’s worth it

Always great! Justin really knows what he is talking about.

Every time I come in they are right there to assist with anything I need at all and recently opened a credit card due to a staff member opening up my eyes and allowing Best Buy to forever hold a top spot in my heart! “God bless Best Buy!! and no place else” !!!!!!

4 years worth of waiting for anything to go wrong with my product and the ability to trade it in/get my money back if it does? Great deal! Especially for devices that are on all/most of the time, I highly recommend this service!

Geak squad there very nice . They work very professional

They looked at my product and they were able to determine that it needed to be replaced. Replacement processed fast and I even purchased another plan for my new cameras

Best thing i have purchased i can easy make salsa, drinks dough i use itbon a regular basis love it had it for about 2 years and still does everything like the 1st day

It is a good idea and option to buy the protection plan because one is never free from any failure or malfunction of the products and for the most part the factory warranty of the products is very limited so it is preferable to spend a fraction of the value of the item and have the assurance that you will be covered; I already had some experiences with other products from which I bought the Bestbuy protection plan and the truth is that I never had problems when enforcing the insurance, it is a good idea and investment.

Geek squad protection is one of the best! Always helps when I need it.

The ability to buy in store or online and have the issue resolved at a nearby BestBuy is an awesome experience.

Very reliable and works perfectly Best Buy got the best electronics accessories in the world

I would definitely protect your investment with the product replacement plan. It was so easy. My arlo cameras started to not hold a charge. They wasn't working properly so we took them in to our local BestBuy and they replaced them. Not a hassle or a question asked.

This warranty is a full year longer than the 3 year warranty offered by the manufacturer. Well worth the money for the extra piece of mind for an item that is pretty expensive.

Definitely great to have but it doesnt cover TV screen damage which is not good.