Customer Ratings & Reviews

Ordered some very inexpensive headphones and added the protection. Initially thought this is probably a waste of money but it wasn’t expensive. And headphones are going to a preteen. After about 5 or 6 months of use the right earbud stop working. Took it back to Best Buy explained. Sales person said just get another pair. Got new pair so for so good, Thanks Best Buy.

Geek Squad was great both times in a week that we needed them. Very professional. Set everything up correctly and walked me through how to use the app & system. Arrived ahead of time too. I was very pleased.

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. The best Product Replacement plan available.

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. The best Product Replacement plan available.

I love having the geek squad protection on my items so I know that if something goes wrong all I have to do is call them up or go online and talk to someone and I know that I will get help right away from someone that knows what they are doing because when it comes to me and tech stuff I am not all that great with it but it is good when I learn new stuff all then time.

It’s smart to buy this for insurance. It just a few dollars more you are protecting your purchase. It’s easy to understand and a must for saving money in case something happens to your product.

A must have to protect your valuable products available at Best Buy. This will help keep your mind at ease knowing you have this valuable product replacement coverage in the event an issue occurs.

This was very quick and easy hard wired right into existing doorbell.

Geek squad is where it’s at for peace of mind! Anything you need they can do!

I bought a tv and I add the protection plan after 3 years my tv got damaged with images retention, it tv cost me a lot of money and take to it protection plan my tv was replaced, after it have now buy it plan to everything

I love and I am well pleased with the service and the insurance that was offered for my purchase, they are committed to accommodate the plan of service to the best of their Ability without leaving you 100% satisfied!

Great warranty very good price for what it covers on this product

Always appreciate the extra warranty on my electronics and Best Buy has never let me down when using this service.

They fix my stuff quickly, sometimes they have to order parts but not their fault.

[Employee of bestbuy] GSP replacement are the best in the market, no other company can compare with Best Buy GSP. Thumb up.

I always buy the replacement policy with my products from Best Buy because the replacement policy is great if something happens

Bestbuy took great care of me without any hassles when I had an issue with one of my security cameras. For that reason alone the purchase was worth it. As long as my next experience...if necessary...is the same or better I will continue to purchase the Protection Plan for every item I buy there. Highly recommend for that extra peace of mind.

Bestbuy took great care of me without any hassles when I had an issue with one of my security cameras. For that reason alone the purchase was worth it. As long as my next experience...if necessary...is the same or better I will continue to purchase the Protection Plan for every item I buy there. Highly recommend for that extra peace of mind.

Bestbuy took great care of me without any hassles when I had an issue with one of my security cameras. For that reason alone the purchase was worth it. As long as my next experience...if necessary...is the same or better I will continue to purchase the Protection Plan for every item I buy there. Highly recommend for that extra peace of mind.

Bestbuy took great care of me without any hassles when I had an issue with one of my security cameras. For that reason alone the purchase was worth it. As long as my next experience...if necessary...is the same or better I will continue to purchase the Protection Plan for every item I buy there. Highly recommend for that extra peace of mind.