Customer Ratings & Reviews

Great information always polite and solves my issues. I am a very busy person and they act wuickly

They fixed what I needed to get fixed. Tjey aslo contacted me when my item was fix. They explain everything you need to know.

2nd Blink doorbell. the current blink doorbell delivered on 06/20/2024 and quit working . No idea why? doubt i'll ever buy Blink again. Luckily i bought replacement plan to get a new one.

No complaints here. I would recommend this for all items you purchase.

I don't really like that it's not like a full warranty. If the item gets discontinued in favor of a newer version instead of just replacing it with the newer version they give you what you paid for the original ro go toward something else. Considering Best Buy is a tech store and tech notoriously goes obsolete quickly combined with rampant inflation, the amount you spent on the previous item winds up falling quite short of the newer model. So even after the money you pay for the protection plan you probably will end up spending hundreds more to even get something comparable to what you had. In the end, I guess it still saved me a couple hundred over all but it was frustrating and disappointing. If I couldn't have afforded the difference I would have still been without a security system.

Would give it ten stars, bought smart bulbs and they kept losing the smart part. Returned bulbs got full refund. Definitely get geek squad protection.

Great warranty very good price for what it covers on this product

The Squad is always there for ya!! Dont hesitate..

Great coverage no worry. Great insurance would recommene

One of my best purchases, Its ability to grind and crush food is impressive, its motor has a lot of horsepower, I recommend it 100000%

Geek squad is where it’s at for peace of mind! Anything you need they can do!

It is nice to have the added peace of mind, being electronics are expensive and don't always last like they used to. It's one of those things you hope to never have to use, but it's good to know it's there. The rare occasions I've had to use it, they were very easy to work with.

The "replacement warranty" allows me to replace the item, for any reason, at the end of the 2-year time frame.... which means I can always have the latest electronic device available, along with the added protection time. The key is to mark your calendar or set a notice in your phone ahead of time for that deadline date.

I love litter robot 4. Had litter robot 3 and had a lot of issues after warranty so I made sure I bought the 4 year warranty this time

Best protection for all your electronics, good prices.

I have had some protection plans in the past but this by far is one of the best when it comes to ease of use

Get the warranty for 2+ years Whatever you do get it!

I haven’t had to use it yet so I can’t review it. This review is not appropriate because like I said I haven’t had to use it yet.

It is great to know you can have peace of mind if something goes wrong. The Geek Squad is your phone a friend when all goes wrong.

I had an issue with some security cameras I purchased. I took them in to Bestbuy and I had purchased the additional Geek Squad protection plan. The associate at the return desk immediately got the replacement process started. Offered me a full store credit to go and get replacement products, upgrade, or whatever. The process was painless and for someone who usually turns down the protection plan...I was extremely grateful I had it. Unless the process changes and I get hassled at some point I have continued to buy it. I highly recommend the protection plan and it's worth the peace of mind.