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Customer reviews

Rating 4.8 out of 5 stars with 3597 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,597 reviews
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how quick you can get another one if item messes up you’re 100% covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO PROBLEM IF IT STOPS WORKING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD PRODUCT SUPPORT AND PRODUCT REPLACEMENT IS NEEDED IF YOU DONT WANT TO DEAL WITH THE MANUFACTURE WARRANTY WHY NOT PROTECT YOUR PURCHASE AND LET GEEK SQUAD HANDLE YOUR PROBLEM BY TAKING CARE OF YOUR DEVICE WORRY FREE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased Peace of Mind for My Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for peace of mind for my security camera. I'm happy with the length of coverage and the coverage itself. The product replacement alone is worth the cost of the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gina

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have geek squad. I’m older and technically challenged. They are the best along with ease of everything that one might need help with. Kind and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this I feel like it makes me feel more secure with the products I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad equipment warrenty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always think it is a good idea to get insurance for electronic equipment because most of the junk coming from China does not have the quality control that other countries have. You never know what could happen to your equipment, plus they replace your equipment with new equipment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed 3 ring cameras on my house. One is currently not working. The 4 year protection plan does not cover them coming to my house (with a ladder), to remove the camera. Don't purchase the protection. They won't follow through. On the phone trying to get a refund so that I can hire someone else to replace it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. Great picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like life Ins, don’t need till you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection on my larger Best Buy purchases. I like to have product protection on anything over $200. Have used in the past and well worth the no hassle repair or replace the service provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome! They will help you with anything you need help with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nre TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement is great. I had to take advantage of this as my TV went out a couple years ago. There were no questions asked and they replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to beat Geek Squad customer care and service. They are knowledgeable, professional, courteous and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great price for geek squad, $44 for 4 years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Happy I got the plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel like I don't have to worry if the headset breaks because I can get another one with the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is your personal informed specialist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to electronics and technology, peace of mind knowing that if anything malfunctions or doesnt live up to product standards Geek squad is there to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are nice very professional. They were in and out of my house within no time mounting my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it is like buying car insurance. Nothing is broken yet, hope Geek Squad will come true when it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t forget the extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when owning expensive electronics.nice to know I’m covered should something come up. It’s not a matter of if something comes up, it’s when something comes up. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty out here on all purchases. Nowhere else you can get extended warranty on your purchases

    I would recommend this to a friend