Customer Ratings & Reviews

Always one of the best value to purchase. All my years buying from Best buy, from appliances, to TV, to vacuum cleaners, etc. never a problem when warranty or service was needed.

So far have not had to use this service. They are good at answering questions in the store

I alway buy the geek squad warranty on any electronic things I buy from Best Buy and it’s an amazing thing if break down weather you get ur money back or replace the item with a new one if they have in stock.

The Geek Squad is the Great Squad in my book! They are always available to help if you add this valuable service. It's a good value since it provides assurance for this item that is somewhat fragile. I hope we don't need to use this service, but it's good to know we have it!

Pretty good stuff, excellent customer service and very professional

I purchased this for peace of mind for my security camera. I'm happy with the length of coverage and the coverage itself. The product replacement alone is worth the cost of the program.

Easy exchange process…so far so good looking forward to using with my other Ring products

i love having support and someone i get connected to with any situation and anything i buy from bestbuy i would recommend everyone to get this coverage if they are getting items from here, also the year plan im over looking it.

They replaced my item no hassle. Easiest process ever.

[Employee of bestbuy] geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

EXCELLENT sales staff and cashier's it's sad when you see departments diminishing by AMAZON!

Always good to have geek squad. I’m older and technically challenged. They are the best along with ease of everything that one might need help with. Kind and professional

The product is high quality and easy to install. The associate helped me pick out the best product and also explained to me all information on product.

Very helpful response and service needed when communication

Geek Squad in Morehead City, NC storehas been very helpful.

With three little kids running around, you might want to get this for a TV, or anything they might get their hands on.

I bought this for my nutribullet but haven't had the chance to use it. I still find it helpful and secure just incase my product damages. I regret not getting this warranty for my previous nutribullet purchase.

Most warranties from any store are only for 1-2 years. Best Buy gives you a better warranty (2-3 years), Best Buy warranty allows you to bring in the item, and it is replaced with a new one. The other warranties make you send your product to the manufacturer.

Had no problem returning it. And they gave me store credit because I didn't want that item I wanted something else.

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.