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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5042 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 5,042 reviews
  • Rated 5 out of 5 stars

    Protect your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely protect your investment with the product replacement plan. It was so easy. My arlo cameras started to not hold a charge. They wasn't working properly so we took them in to our local BestBuy and they replaced them. Not a hassle or a question asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality is always unpredictable. Always get a plan

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sale person

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service my visit was a good visit. Everyone was pleasant and knew the great answer for what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always trust Geek Squad for all their help with all my electronic needs. They are the friendliest people. They are very professional and treat my issues with top priority! I truly feel valued!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom and dad dont understand tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have someone to assist my elderly parents when im not in town. Having this protection assures me the geek squad has me covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aint no squad like the geek squad appreciate their help and coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When needed, these plans are easy to use and completely back my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad 4-year product replacement is very convenient when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Np questions ask

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to help the customer no matter what the issie is , execellent service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product replacement is Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very nice to have that reassurance that if my product does go out, I have this that can help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use it once.the geek squad was fast,friendly.absolutely no complaints from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my iPhone and helped out so much very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valid Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this warranty for multiple items before with no questions ask about returns or exchanges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge install was perfect. Very professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i love loved the quality-price ratio of the product and the price is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "replacement warranty" allows me to replace the item, for any reason, at the end of the 2-year time frame.... which means I can always have the latest electronic device available, along with the added protection time. The key is to mark your calendar or set a notice in your phone ahead of time for that deadline date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service is great would recommend this service on all items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth every penny on the warranty. They take care of you good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its the great plain to buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy plan is really excellent you can be guaranteed you product is going to get taken care of!!! Your on the 1 of the great plans.I never had a problem with this plain. Your going to get the best services for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m not worried if they break, 4 years is a long while though

    I would recommend this to a friend