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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5042 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 5,042 reviews
  • Rated 5 out of 5 stars

    Must have !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very helpful!! It’s a peace of mind when spending so much on something knowing you can get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always smart to get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Often the protection is not used but it never fails when you neglect to get the protection something happens. When needed Best Buy makes it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the greatest customer service, no question asked about it, just replace the item with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan on everything that I buy. Some people think that it is expensive but if one of my devices is defective or breaks it is covered. There is no hassle when you go back to the store with a defective product and it is exchanged immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id definitely recommend getting this. Its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know I’m protected in case of rain or whatever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the service plan when buying from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for 4 years of coverage. Peace of mind is always worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a great help If I want to find a product I’m looking for or help me replace and item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year warranty! Awesome terms as well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that there would not be a long enough warranty but 4 years is perfect for this product and I have enough confidence that the gentleman who installed it did it correctly.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Live the 5 year protection plan totally worth the money paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Four year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the four-year extended warranty especially on my TVs or stereo equipment that I purchase you never know when something might go wrong and it is definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John, Bolingbrook & Bill GS saves the day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a product like a Swann Camera Surveillance system you need protection. I am impressed with Geek Squad. A dude name Bill knew his stuff and John, the store manager, from Bolingbrook really knows how to get things done. Thanks those 2 I will probably end up getting a TV, Surround plus installation sometime......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for protection plan with great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind Easing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad is top tier and mind easing! Be sure to get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely helpful. They were very professional. The installation was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always backed up my products with protection bc it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont risk your entire purchase about a few hundred thats applied to everything these days From Oled to Bosch. Thank U Geek Squad for saving me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont risk your entire purchase about a few hundred thats applied to everything these days From Oled to Bosch. Thank U Geek Squad for saving me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera system y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for about 4 years now, power supply stop working, Bestbuy 4 year warranty came in handy about to receive. New system no problem.

    I would recommend this to a friend