Customer Ratings & Reviews

I love that they have warranty on their products extended from factory warranty I have used the warranty before and received a replacement and or refund for my electronics products

Wonderful service and good products and worth buying your electronics from them!!. Thanks best buy

Good quality has not fail me work better than I thought i will be buying back from this provider.

[Employee of bestbuy] Good for my cats and they used to this new machine. Much easier for me.

Going to come in handy in new home. Amazing small.

This was offered at purchased made and hope we don't have to use it much but will give piece of mind.

Good to have protection plan like this for the future news

Gives you peace of mind because of the added protection. You know that if anything goes wrong with your electronics, these guys have got you covered. More often than not, it will save you money in the long run.

Love Geek Squad warranty of your item stops working they will refund you the full amount or just give you a new replacement

I called about issue with ice maker and techs looked at product right away. I appreciate there expediting the exchange. Makes buying extended warranty worth every penny.

Their service is great as far as customer service goes.

This service was ordered for a friend in Washington state. The Geek Squad staff have been so very helpful in resolving issues regarding my friend's all in one printer, laptop, security cameras and most recently doorbell camera and Alexa echo monitor.

Best protection offered yet. I haven't found a place that offers this many years of protection, 100% guaranteed, and for the price that best but offers it at. I have many products from here and I always warranty because I know they give 100% of their word.

I bought my 3rd floodlight and I always get the extended warranty on everything I buy. One of the lights went out and the process to get a new one was seamless.

They were quick to help me get the camera I wanted and had me in and out faster than I thought.

I don't really like that it's not like a full warranty. If the item gets discontinued in favor of a newer version instead of just replacing it with the newer version they give you what you paid for the original ro go toward something else. Considering Best Buy is a tech store and tech notoriously goes obsolete quickly combined with rampant inflation, the amount you spent on the previous item winds up falling quite short of the newer model. So even after the money you pay for the protection plan you probably will end up spending hundreds more to even get something comparable to what you had. In the end, I guess it still saved me a couple hundred over all but it was frustrating and disappointing. If I couldn't have afforded the difference I would have still been without a security system.

Geek Squad is my favorite thing ever in my kitchen.

When I had this, it came in handy for my laptops and stuff like that when I had to get it cleaned out in a virus spit on it. Yes, I would recommend it to

Love this product, would refer to anyone. I use daily for wake up alarm and to listers to music and turn TV on and off!

Geek squad support is a great addition to items purchased. They are skillfully repaired or replaced. We have used them often especially for items purchased for the younger family members.