Customer Ratings & Reviews

I purchased replacement for my security cameras which hopefully I’ll never need but it gives me coverage if i do.

Accidents happen and its nice to know a little investment in insurance can save you later. Its peace of mind.

The Geek Squad team member was courteous. Answered all of my questions. Made choosing my service very easy and easy to understand conditions.

Very good service

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

The agent who installed the cameras was informative and clear. He was very helpful throughout the entire experience.

can't go through life without a geek squad warranty it is hands down the best warranty ever!

Warranties are great! Also a must buy for electronics. You don’t always have to use geek squad, you may be able to just contact the manufacturer.

Excellent service, they replaced my cameras so easy

Can't beat having protection on your products. It's something everyone should have. The geek squad is the best

I like this service just in case it’s needed But I pray nothing really goes wrong

It feels so comforting to know I have back up if anything goes wrong!

They helped mount and install my new product. They are quick and get the job done right the first time.

This is awesome! I always purchase it with items I buy and I shop specifically at Best Buy just to have the product replacement plan! You can always upgrade or get a your item replaced in a few years, it’s about the best deal ever when making a purchase!

Definitely recommend if you don’t have it already!!

Thank you for making this available on your products! Best Buy has great service and quality team work!

Just incase something happens to your item from issues of it not working or battery degrading: it has you covered.

Long history with geek squad. Best Buy has consistently good customer and tech service. Better in store than on the phone but that is understandable,

I always try to purchase the protection plan to be on the safe side. I think the plan is necessary for this product.

Staff came out and setup tv. Very professional and explained to us how our surround sound could work better