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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5042 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,042 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues with my products so far. But its great to know the Geek Squad will replace your items if they don't work properly within your protection plan! Totally worth the extra money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to know that we have professionals ready to assist if something goes wrong in the next four years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love big sky protection when I go to the store, they make me feel like part of the team they take care of me and explain everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Truly Appreciate The Fantastic Service That Best Buy & The Geek Squad Offer & Getting The Extended Warranty Truly Makes Sense. It's Like Making Sure You Have A Extra If You Ever Need It .....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad product replacement offers peace of mind for purchases of electronics that might actually go wrong. If you needed him twice and both times they were very helpful and replaced my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad services for years now and it's the best out there. Totally recommend getting this especially when buying electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about getting it but then saw how affordable it is so they won me over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, they replaced my cameras so easy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great to buy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] :D Good to know i’ll have protection on my item will buy again if it’s at a good prove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked really fast it was worth the wait it was a lot of people in the store asked a lot of questions got answers and things were explained in detail so I could understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-year geek squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-year-geek-squad-product-replacement membership is a must have. I wouldn’t be without it. Merchandise and IT equipment is expensive, this service gives us peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY CUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Really polite all the time. Resolved all my issues when called. Happy to be a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting a protection plan on your devices best thing to have if you need repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend if you don’t have it already!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best company to have for backup! Always hear such great things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind and patient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always useful to have help. Thanks so much for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection for your products that you chose to purchase with your hard earned money. in addition to the manufacture warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection for your products that you chose to purchase with your hard earned money. in addition to the manufacture warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed the problem the first time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been nothing but helpful with all returns or fixes that we need. They even came to hour house very professional. Wore masks and bootys not to mess up out house. Thank you

    I would recommend this to a friend