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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5019 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 5,019 reviews
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my electronics and other merchandise purchased in Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use this protection, so I don't have anything to say about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Replacement and Service Plans are a great idea to protect your Tech. I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very quick and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped hook up Alexa echo very helpful and very useful and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this. It’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this when I buy from Best Buy. It’s a no brainer. Had to use this for another item I purchased, and it was a breeze to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merica

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but when the apocalypse goes down and all the electronics catch fire I'll return mine and get a new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Geek Squad! They’ve helped me out numerous times. So thankful for these guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan when you get electronic from best buy. Most of the electronics I buy are from best buy because of the protection. Plan for geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow it’s definitely worth getting! Save you some money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, love it. Works like expected. Great customer service. Would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this warranty and it helped me in case i needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service good personal nice people i will recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a washer on time but it have damages so the staff at bestbuy help us to replace the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowing you are protected is a good feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not handy. I understood what the geek squad member told me and zi now have protection and I am calm, collected and enjoying peace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value percentage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good value, considering the cost percentage of the warranty to the device. I haven't had to use it but it's peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Ninja is always the way to go! Nothing beats it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection was the best decision i made when buying a new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

    I would recommend this to a friend