Customer Ratings & Reviews

good feature and peace of mind with service added to the product.

Have not used it hope i never do but it's nice knowing there there if I need them

Havent used it yet but sure will in the future when i need it.

Geek squad is great. Never had a problem using them

Decent price for protecting my product, extra layer of piece of mind

Its great............................................................

Geek squad a nothing more than an inconvenience. Since they closed so many stores instead of having one 10 minutes away now the nearest location is 60 miles away. No way to file the claim online have to physically go to a store that isn’t close. This will be my last purchase from Best Buy there is just much better more convenient options. The first claim I had was on a surround speaker that had obvious popping in the store after 2 send offs the matter was never resolved they sent it back stating it didn’t need repair. Also had to bring the receiver sub woofers and all speakers to send it all off for one corner speaker. Don’t waste your time with Best Buy or geek squad unless you have one close but that’s not a guarantee either so just avoid Best Buy unless you want to spend 30 plus minutes plus on hold to actually speak to someone who has to make an appointment for you to even bring the item.

geek squad warranties are a must to have on every product for great protection

I do not have a Car. They insisted I needed to bring this item in to the store for Warrantee Return. If Best Buy is going to make use of an extended Warrantee that difficult on me, I will just purchase from Amazon next time. The Best Buy store is not remotely close to my home.

Geek Squad services support the excellent way when you need

I have never had any issues with Geek Squad. Totally recommended.

Always a good thing purchase protection it works all the time

So far so good. . .

Got this replacement plan as one never knows what can happen.

Let's see if I'll need to use it. Good thing to have just in case something happens.

Will see with time if protection is good. Family is encouraged to buy with product.

Great to have but have not used it yet. Will let everyone know upon that time.

Well worth the extra money I had to use it had no issues

Well worth the extra money I had to use it had no issues

Geek Squad is pretty cool. But when you unable to go to the store to bring your item in. To get fixed, they will not come out to your house. And I don't think that's fair.