Customer Ratings & Reviews

I only buy my electronics from Best Buy because of the Geek Squad warranty. Especially with phones, earbuds, small appliances and vaccums.

I have not use the geek squad yet! That’s a good thing! It means I haven’t had any issues. But it gives me peace of mind to know they’re there when I need them.

My old doorbell camera was acting wired, on hot days it stopped functioning. Geek squad return my products and I was able to get a new one. Geek squad protection plans are the best.

I bought the TV at BestBuy wonderful TV wonderful service. They delivered the TV mounted on my wall. Never had a problem very nice Guys, the Geek Squad insurance very good.

As of 2020 I started to buy all of my electronics and anything else from Best Buy because of their geek squad. I found it very difficult to connect other warranty services with my products. It was such an easy selection when I was checking out and I feel confident I will be supported if anything goes wrong with my products.

I pretty much buy all my electronics at Best Buy and I always get the protection plans. I’ve had to use some of them over the years and have always been happy with the service I get.

Better safe than sorry. Happy to have the opportunity to add this protection to my recent purchase.

Perfect for possible future issues to be resolved. They do their job every time.

15 months goes by and I had to use my Geek Squad service warranty and I'm glad I purchased it cause with inflation and all the prices that are so high it saved me at a time when I'm so thankful I purchased it. Thanks Best buy !!!

Not normally a proponent of replacement plans, as I usually feel it it's a quality product, it should last. However, the Geek Squad is one area where I've never questioned the return on that investment!

I recommend always getting the geek squad protection plan on larger purchases. I have never had an issue getting something serviced or replaced. It’s definitely worth the money.

Geek Squad Product Replacement service is the best service plan without a hassle I have ever purchased. Best Buy and Geek Squad stand behind their product and service 100%. Most of the GEEK Squad Agents are really helpful and attentive. I would definitely recommend to purchase this plan for your tech needs.

Geek Squad was very helpful, professional and quick to assist us. I always obtain Product Replacement on all items bought, in case of defect. Geek Squad always helpful.

Purchased a wireless outdoor security camera set. The 4yr protection seems like a very worthwhile purchase as just about anything could go wrong when something is exposed to the elements all day everyday.

They told me at the store if anything goes wrong with my purchase they would replace it. No question asked. Hopefully nothing will happen But, if it does I will get a replacement. I am covered for four years. I won’t really know if this works until I need it. But it sounded really good and the price was worth it.

Needed it for my washing machine. Finally replaced it

Nice have a warranty that you can depend on rather the manufacturer

I once bought a doorbell cam, & it lasted just past the 1 year manufacture warranty, I won’t make this mistake again, my son used to work for Geek Squad & he highly recommends this because Best Buy will honor it

It’s hard to beat Geek Squad customer care and service. They are knowledgeable, professional, courteous and prompt.

These guys are nice very professional. They were in and out of my house within no time mounting my television.