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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5042 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 5,042 reviews
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast setup, plain instructions. Wish the packaging was more cost efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their replacement plan, I had connection issues with my old ones and I brought them back to get new ones, no questions asked. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having this helps if i need fixing and replacing. i would definitely recommend this to anyone buying product. would help in the long run. better to have and never use than need and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Advisers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was undecided on which security system to purchase.I had the GS come out to help me with my decision. They gave me the pros and cons of the 2 systems that I was looking at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at its best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection and support you can’t go wrong! Feels good to know to have the support needed for all your purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we have not utilized this very much, having peace of mind with technology is a great feature. The prices for these services are pretty reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed me vacuum when it broke totally worth it ! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carissma Matthews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is going well and I will recommend it to many people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and excellent to work with and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing while it lasted only issue I had was I had to keep taking them down and changing the battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and professional. When you pay this much you want good quality service. The key is using it as much as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel squad was fast and efficient and kept in contact with me for each step of the process. They were able to replace my malfunctioning airpod quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are the agents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s imperative to take out a protection plan whatever you purchase electronic items. Best to have it and not need it, than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this was an option when makimg my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job, good service. Thanks you guys !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best combo set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love these appliances! Perfdct for meal prepping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered my refrigerator on time and with careful handling. They also helped unpack and set up the appliance. The staff were very knowledgeable about care and maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so helpful, they answer all our questions and plus the items are cover all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service and answers all questions thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came was great & very friendly! He offered suggestions to help pick the best spots to install our equipment!

    I would recommend this to a friend