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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5011 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 5,011 reviews
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have to protect your valuable products available at Best Buy. This will help keep your mind at ease knowing you have this valuable product replacement coverage in the event an issue occurs.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good Warranty System

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an ex employee I can tell you that if your going to purchase anything through Best Buy, be it computers, appliances, or anything. If it has the options get the protection plan. 9/10 Best Buy will just replace it outright if they don't want to bother with repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the greatest customer service, no question asked about it, just replace the item with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We shall see:)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this yet so hoping its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Needed Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally always get geek squad service, it is the reason I like to purchase products from Best Buy. I bring whatever it is in store or set up something online. I am told what is going on, if replacement is needed or it can be fixed and the product is taken care of. It is great to know my product will be fixed and if it cannot be fixed it will be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great both times in a week that we needed them. Very professional. Set everything up correctly and walked me through how to use the app & system. Arrived ahead of time too. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a great help If I want to find a product I’m looking for or help me replace and item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any new device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this service on anything that I buy, learned years and years ago that it is a must. It gives me peace of mind and they are so easy to deal with when there is an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality has not fail me work better than I thought i will be buying back from this provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and good products and worth buying your electronics from them!!. Thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know this one, but trying to win a 400 gift card. I will spend it on family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy every gift I have ever bought it’s has only been by the best place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for swift and accurate service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and I am well pleased with the service and the insurance that was offered for my purchase, they are committed to accommodate the plan of service to the best of their Ability without leaving you 100% satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick to help me get the camera I wanted and had me in and out faster than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink indoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. They are super easy to set up and have a good video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service. Anytime I buy anything and this is offered I buy it as well. They have the absolute best replacement guarantee I've ever seen anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get to someone initially when calling but the overall service and customer experience we get has been great. We are older and it’s nice not to have to wait for our son to work in our fixes we need due to his busy schedule. We hate to ask for help and to disrupt our family lives just to check out what problems we created and fix them constantly is a blessing and we feel we can trust in their services on a timely basis and are so patient with us older generation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv and I add the protection plan after 3 years my tv got damaged with images retention, it tv cost me a lot of money and take to it protection plan my tv was replaced, after it have now buy it plan to everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my experience with this warranty I have never run into any issue so far very good to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was offered at purchased made and hope we don't have to use it much but will give piece of mind.

    I would recommend this to a friend