Customer Ratings & Reviews

A must have to protect your valuable products available at Best Buy. This will help keep your mind at ease knowing you have this valuable product replacement coverage in the event an issue occurs.

As an ex employee I can tell you that if your going to purchase anything through Best Buy, be it computers, appliances, or anything. If it has the options get the protection plan. 9/10 Best Buy will just replace it outright if they don't want to bother with repair.

One of the greatest customer service, no question asked about it, just replace the item with no problem

Havent had to use this yet so hoping its worth it.

I normally always get geek squad service, it is the reason I like to purchase products from Best Buy. I bring whatever it is in store or set up something online. I am told what is going on, if replacement is needed or it can be fixed and the product is taken care of. It is great to know my product will be fixed and if it cannot be fixed it will be replaced.

Geek Squad was great both times in a week that we needed them. Very professional. Set everything up correctly and walked me through how to use the app & system. Arrived ahead of time too. I was very pleased.

The geek squad is a great help If I want to find a product I’m looking for or help me replace and item

Always get this service on anything that I buy, learned years and years ago that it is a must. It gives me peace of mind and they are so easy to deal with when there is an issue!

Good quality has not fail me work better than I thought i will be buying back from this provider.

Wonderful service and good products and worth buying your electronics from them!!. Thanks best buy

I don’t know this one, but trying to win a 400 gift card. I will spend it on family.

I love Best Buy every gift I have ever bought it’s has only been by the best place.

I love and I am well pleased with the service and the insurance that was offered for my purchase, they are committed to accommodate the plan of service to the best of their Ability without leaving you 100% satisfied!

They were quick to help me get the camera I wanted and had me in and out faster than I thought.

Love them. They are super easy to set up and have a good video.

I love the geek squad service. Anytime I buy anything and this is offered I buy it as well. They have the absolute best replacement guarantee I've ever seen anywhere.

Difficult to get to someone initially when calling but the overall service and customer experience we get has been great. We are older and it’s nice not to have to wait for our son to work in our fixes we need due to his busy schedule. We hate to ask for help and to disrupt our family lives just to check out what problems we created and fix them constantly is a blessing and we feel we can trust in their services on a timely basis and are so patient with us older generation

I bought a tv and I add the protection plan after 3 years my tv got damaged with images retention, it tv cost me a lot of money and take to it protection plan my tv was replaced, after it have now buy it plan to everything

On my experience with this warranty I have never run into any issue so far very good to use.

This was offered at purchased made and hope we don't have to use it much but will give piece of mind.