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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1031 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,031 reviews
  • Rated 5 out of 5 stars

    I'd Rather Have the Geek Squad Set Up My Electroni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a TV...hung it on the wall, adjusted and taught us to use it. Great help. They also set up a treadmill with a digital online screen with workout programs AND showed us how to use that. These folks know what they re doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does right by me. They help troubleshoot or replace my product. Sometimes products are faulty and this comes in clutch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty/Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you purchase any electronic it is reccomendable to have any warranty it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing addition to my purchase! Great help and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good to have an extra protection for all your devices and they will fix it or replace it without having to go thru a lot of questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually spot on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was helpful, kind, understanding; but in my case, just this once, they didn't quite get it right. You CAN put Webroot on a Kindle device. Having said that, this didn't deter me from renewing my Geek Squad subscription!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why get a protection plan?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protections plans are “just-in-case” plans. You never know if something were to go wrong! Being ahead of the game and getting this plan is a life saver! Quick easy in-store exchange for same item or store credit, hassle free! Definitely recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have service. Better than the customer service. It will save you a lot of hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth protecting yourself, it’s not much $ and though hopefully you’ll never need it, you’ll thank yourself if you ever do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fuji x100v was damaged during a trip and this warranty was excellent. They sent it out attempting to fix it and wasn’t able to however they credited me the whole cost of the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son who is in Brazil loves it very much. Taking beautiful pictures and easy to store and clean. nWill recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Best Buy’s protection! Worth it when you have kids! We hope we won’t need it but if we do we know we will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good experience in the past where my camera was completely replaced after it got water in the lens. For this reason I made sure to buy my new camera through Best Buy so I could also purchase the protection. With my current camera, grit had infiltrated into the focus ring but I had no troubles with dropping my camera off for cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes better photos than most digitsl cameras. I would highly suggest for any natgeo wild

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful and friendly on my devices providing good coverage. I definitely recommend having geek squad when it comes to having a tv, computer, surround system and laptop I recommend having coverage with geek squad they will help you out 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for precious items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is some of the best insurance that there is. If you worry about breaking products or you’re gifting to someone rough it is totally worth the extra money. This will totally replace it if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind on open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought a sony rx100 open box from best buy, and the camera came in excellent condition, but knowing that we can take a few spills and tumbles and be covered is a great feeling that is liberating and i think will allow us to get better shots and be more adventurous. the peace of mind knowing we're covered for accidental is definitely worth its weight in salt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Cannon camera 's zoom lens quit after about 2 1/2 years. I had no problem returning the camera for repairs. It did take a long time 4-5 weeks ( as I remember) to hear back from them. The camera had been recalled. They gave me a full refund of the camera price. Since Cannon recalled the camera it would have been nice if they would have refunded the protection cost as well. Guess that would have been expecting to much. Still if you use the camera as much as I do getting the protection is a great idea. I bought it again on my replacement Cannon SX60

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the extra insurance cuz if you have any problems they don't ask any questions they just give you a brand new one it's very smart to get it because electronics do break even the most expensive ones and best build ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self explanatory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is def explanatory. Get it and protect your asset.

    I would recommend this to a friend
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