Customer Ratings & Reviews

I got a pre-opened camera and I was afraid of the quality and cosmetics of the product. I was able to get a protection plan, and make my worries go away. I love the coverage of the program, and it's a great thing to have.

Nice to know that I am protected with my camera and everywhere I bring it. My son uses it to and you never know.

Professional, caring and extremely knowledgeable team! “Customer service” takes on a unique definition while working with the Geek Suad.

A LOT! Don't stress when life happens to your tech. With this plan, you get all the benefits of Geek Squad Protection, plus we'll fix or replace your tech if it's damaged from accidents like drops or spills. Protection continues for the full term of the program, even if your product is replaced.

Great value to protect our investment. Simple to register .

Coverage Matters! You invest in purchases that mean a lot. So why not protect it cause life does happen when you’re not prepared.

good to have you never know when you might need it. its better to have it and not need it than not have it and need it at all thats my advice to you all. your welcome totally have a nice day and be safe ok what more can i say about it that geek squad like totally rules

Love this service. 10/10 would recommend to anyone getting the camera

Much needed whenever you buy a electric product always go with a protection plan. It’s even better knowing they have a geek squad that can take care of the damages that may come. So it’s only worth the extra money to save from a big headache.

[Employee of bestbuy] Warranty is a must for me absolutely love how convenient and easy it is if any issues come with the product.

Purchased this as an added protection for my daughter’s Christmas gift. Always nice to have some kind of warranty to cover any accidents.

Overall, Geek Squad protection does provide instant ease of mind. Though it isn't the best protection out there, it is quite convenient when purchasing items with Best Buy to add on their protection plan(s). The cost is usually fair/competitive and the coverage is fairly decent. So, if you aren't hard on your purchases, the everyday wear and tear protection this service provides is just enough.

I had a good experience in the past where my camera was completely replaced after it got water in the lens. For this reason I made sure to buy my new camera through Best Buy so I could also purchase the protection. With my current camera, grit had infiltrated into the focus ring but I had no troubles with dropping my camera off for cleaning.

we bought a sony rx100 open box from best buy, and the camera came in excellent condition, but knowing that we can take a few spills and tumbles and be covered is a great feeling that is liberating and i think will allow us to get better shots and be more adventurous. the peace of mind knowing we're covered for accidental is definitely worth its weight in salt

Can’t go wrong with geek squad protection plans i always get their warranty when I buy expensive products and I’ve never had an issue with replacing or getting a product fixed

The Geek Squad installed a TV...hung it on the wall, adjusted and taught us to use it. Great help. They also set up a treadmill with a digital online screen with workout programs AND showed us how to use that. These folks know what they re doing.

Protections plans are “just-in-case” plans. You never know if something were to go wrong! Being ahead of the game and getting this plan is a life saver! Quick easy in-store exchange for same item or store credit, hassle free! Definitely recommend to everyone

Purchased protection in case the little one accidentally damages the printer. Better safe than sorry. Good value for peace of mind.

My Cannon camera 's zoom lens quit after about 2 1/2 years. I had no problem returning the camera for repairs. It did take a long time 4-5 weeks ( as I remember) to hear back from them. The camera had been recalled. They gave me a full refund of the camera price. Since Cannon recalled the camera it would have been nice if they would have refunded the protection cost as well. Guess that would have been expecting to much. Still if you use the camera as much as I do getting the protection is a great idea. I bought it again on my replacement Cannon SX60

Amazing digital polaroid that prints your specifically chosen picturs keeps from wasting Polaroid film on bad pictures