Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1778 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,778 reviews
  • Rated 5 out of 5 stars

    reviewing before using

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, but it seems like a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your gear!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money so very useful. Make sure to add it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Planning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying protection from Bb for a number of years... the support from the Geeks has been excellent... including them coming out for set-up of theatre and they arranged service on a LG ThinQ that I didn't expect. I didn't believe in these insurance plans... the "experts" tell me it is a waste of money... as a retired old guy, I find it great planning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad Best Buy offers extra protection. Great vakue too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust BestBuy's Geek Squad Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy's Geek Squad has always taken great care of me. I've never had to worry about fighting with anyone to fix or replace my expensive equipment with this outfit. They really do look to do what's right! I've had some bad experiences with other resellers that fight you tooth & nail to cover repairs. BestBuy has yet to fail me! It's one of the main reasons that I make my purchases at BestBuy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from the geek squad you just have find or meet the right that knows a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can rest easy knowing my purchases are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is fast, and knowledgeable. All of my questions are answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My cannon camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera work perfect I love it and the it takes really great pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind knowing your tech will be replaced.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought a sony a7 iv, I added the Geek Squad 4 year protection. Why? Accidents happen, when you have the protection, you will have peace of mind. Just bring your item to any best buy and get it replaced no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony a6400

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service reps inside the best buy on Brook Road were extremely helpful in narrowing down which camera to choose after realizing there were so many options Available. If it wasnt for there knowledge and help i would have ended up getting my wife a gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance, helped me out but overall returned the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this, but to know I have 2 year warranty makes me sleep easy at night, and I can use my camera how it is supposed to be used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good having peace of mind, so I added this to the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has been a good company for us for years.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed yet, but my wife has had good experience with Geek Squad protection, and I bought it for an expensive item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service is always amazing. They get things done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line product! Great Support Service! AAA+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is worth it! Thankfully haven't broke or dropped the camera on accident but glad to know I have 2 year protection plan when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the geek squad warranty at this time but feel confident it is available if I would need to use it. I feel confident it would be easy to access if needed. I even added it after purchase as I forgot while I was initially purchasing. The process of adding it after the purchase was easy and the sakes staff was great in facilitating the purchase for coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is super fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is super fast at helping to get my issues resolved in-store. They had to send out my camera to get it fixed but I was in and out within 10 min

    I would recommend this to a friend