Customer Ratings & Reviews

Purchased a nice camera for my niece. Since its the first one she has, i felt it was a good idea to add this to the Christmas list for her. I think its a grea thihg to have for first time users with an expensive camera. The peace of mind and her ability to have it cleaned and serviced once a year is great. Great to know if the camera breaks it will be replaced.

Thank god I purchased this! My son dropped my camera and I was freaking out because he totally broke it. I went in the store and geek squad totally helped me. They sent out my camera and got a brand new one back in the mail after a couple days. With this protection, it's totally worth it. Because I didn't have to pay for the damages. They even email you throughly on what's happening. It's really a nonstessful process. I'm sure to renew my protection again when my 2-year ends.

Peace of mind at a reasonable price. When buying an expensive camera that is carried everywhere. What can I say…. Stuff happens

I did love the D7200 very good camera, fast and allow me to push my photography, di camera works like it should for almost one year after but I was having problem's not in a specific moment when I was shooting but for some reason I could not take photos so I had to power down the camera and turn it on so I can shoot again so that was a problem with me, so a had to change the camera and the Accidental Geek Squad Protection cover it with no problem and I end up changing the camera

I dropped my camera which could not be repaired. Without this service I would have had to replace the item. Since I purchased the service, I was able to get a replacement item equivalent to what I purchased initially.

I have purchased Best Buy Service plans before and they have always been that extra insurance when i problem arises. I hope i dont have to use it, but good knowing I am covered if a problem occurs, especially for a large high dollar purchase.

Fixed a camera nikon z50 when something happened to it

Great idea to always have Geek Squad in case there's a problem. They've always been knowledgeable about the products I've purchased and if they can't fix, usually it's replaced with new. Love the Geeks!

Haven’t had to use it yet, but I got it for my new washing machine and so glad I did because I ended up needing it after a year or two of owning it. It’s a great peace of mind to have even if I don’t use it. Just knowing I have it if I need it is great.

My wife and I were in the market for a digital camera the sale person was so nice and helpful to us and

I had to use this service within two week of purchasing my camera, I had stumbled and fell while the camera was around my neck. The lens got jammed and would not focus. I contacted the Geek Squad online, followed directions given and took it to the Geek Squad to send it off for repair. Within ten days, it was repaired and returned to me. So happy I got the Geek Squad service.

I always get the Geek Squad protection because accidents do happen and when they do I do not want to end up without my product and with a high cost to replace or fix. I used it once and the transaction was easy. Would buy again just in case.

I highly recommend getting accidental protection for high cost cameras. Geek squad tried to fix our camera but quickly determined repair cost greater than new camera. They replaced our camera with a new one without any hassle. I am sold on Geek Squad!

Have several items in the house that has came from Best buy and several are computers that we use for play and for business. Any problems we have had the Geek Squad has came thru with flying colors. For us this has not been just good for the lose of computer but have business records that we would have lost and that would have been terrible. Thank You Geek Squad for being there.

The service plan I purchased on my new Nikon camera provides a great sense of security and is very reasonably priced.

I have not used the warranty just yet but I will recommend it. Because is always best to have it and not needed than needed and not have it..

Always get the coverage!!!! They did me good when I had to file a claim!!

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I was in need to find a camera before my birthday 2/16 and before vacation the geek squad was very help in this process and I love my camera

Geek Squad is the must and necessary thing when you buy electronic devices from BB.