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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1780 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,780 reviews
  • Rated 5 out of 5 stars

    This coverage is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't purchase an electronics item without this coverage ever! Best Buy is AMAZING with repairing or replacing items that have failed to perform!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great amd the customer service as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed for my business. The photos for my products are so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch out for those "accidental geeks"!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the peace of mind of 4 years of protection against accidental geeks .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe now that they cover this gear for Four years. Anything happens, I can get it fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to add protection to my camera because of any incident.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance - depends on how you value your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly haven't needed it yet, but I've had a few very scary moments where I thought I would have to use this to rescue my camera. Nonetheless, for an expensive piece of equipment, it's great for piece of mind. If you are on a budget like I am this is almost a no-brainer. I know your thinking - if I'm on a budget, then why pay for this service. Well, if your on a budget ... the last thing you want to have to do is re-buy an already expensive piece of equipment. But if you upgrade and change out your equipment like dirty t-shirts, then this is not as useful. It all depends on how you value your purchase - which is why I can't give this 5 stars or 1 star. Because on some items it's almost a necessity and other items it's like ... "why ever for?" ... if you know what I mean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase - Better To Be Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I haven't had to use this, but bought it with my Sony camera to ensure it can be repaired if accidental damage occurs. It's reasonably priced, and especially if you depend on your camera for income, you don't want to be shelling out for repairs if something comes up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a family who travels and takes photos, the security of a warranty program that covers so much I was pleasantly surprised. I can take my camera everywhere and I feel comfortable that if I something happens I am in good hands with the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has yet to let me down. A great value for protecting products from Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my camera needed service the Geek Squad was very helpful in documenting all service and repairs needed and sending the camera off for service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need this, but kids will be kids, and we have used it in the past, no questions asked, replaced/upgraded, so with a camera purchase seemed like a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Usually Saves the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not purchase another expensive camera without a Geek Squad Warranty. They always are willing to repair or replace the device with very minimal hassle. My only complaint is that they often seem too quick to simply want to replace the device and then you are stuck needing to buy a new warranty. You do get a new device though, so it is usually a good thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good camera, has very good quality and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never have to use it but seems like a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me troubleshoot my Canon R6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing staff able to assist me in any technical Issues, Definitely worth the extra price just to feel that your brand new equipment is protected no matter what!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for returning my camera without any fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection really helped me out when I accidentally spilled water on my camera. I was able to return my camera without any paying any fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never gone wrong wiyj adding this service to all my purchases, it is well worth the money for peace of mind that my investment will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was so helpful when I brought in my Canon M50. My appointment was super efficient and the body and lens of the camera was immediately replaced. Protection plans are a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection on big priced products. Haven't had to use it yet but it's comforting knowing it's there.

    I would recommend this to a friend