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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1857 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,857 reviews
  • Rated 5 out of 5 stars

    Geek Squad replaced my camera - No Problem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting accidental protection for high cost cameras. Geek squad tried to fix our camera but quickly determined repair cost greater than new camera. They replaced our camera with a new one without any hassle. I am sold on Geek Squad!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mark. Thanks for sharing this with us! I totally agree. It's great to have peace of mind with any investment. We try to make the process as simple as possible for you. Please let us know if you have any problems or questions we can help you out with!

  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I have this in case I damage my lumix camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several items in the house that has came from Best buy and several are computers that we use for play and for business. Any problems we have had the Geek Squad has came thru with flying colors. For us this has not been just good for the lose of computer but have business records that we would have lost and that would have been terrible. Thank You Geek Squad for being there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this warranty so no need to worry about the product, also I can get 1-time product clean with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service reps inside the best buy on Brook Road were extremely helpful in narrowing down which camera to choose after realizing there were so many options Available. If it wasnt for there knowledge and help i would have ended up getting my wife a gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. It took a minute to get used to all the fuctions but works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoodChoice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended warranty on electronic purchases from Best Buy. I find that their protection offered is fairly priced. It just gives me the assurance that if something goes wrong after the manufacturer's warranty period, Best Buy is there to help. Electronics can be pricey. Having an extended warranty for me is a good investment. I've had to use it in the past and Best But had stood behind what was promised. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chill guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guys, If I was of age I would invite them for a beer and have them fix my tv that broke(it works fine).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, good tool for photographers and excellent cuality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not. Chose to get this because I plan to hike with the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to have in case of accidents. Geek squad is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be hard sometimes to take this option but, also cant take any chances either. Geek Squad has alway been there and I recommend it highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage at such a great price! 10/10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service i love it fixed my whole camera i recomend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind knowing your tech will be replaced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought a sony a7 iv, I added the Geek Squad 4 year protection. Why? Accidents happen, when you have the protection, you will have peace of mind. Just bring your item to any best buy and get it replaced no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Timely Repairs and Services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Geek Squad protection plan because of the good experiences I have had with them on some of my other electronic devices that had problems way over my capabilities to handle. They have fixed my devices in timely manners; I've learned to trust them. Also they are in-town and convenient to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated about this camera and the D7200, and stayed with the D7100 because: it's essentially the same camera, it allows one to choose file size so not all photos are 24mp, it's FAST enough that I could shoot blue moon photos, hand held witch a 300 Nokor zoom lens and have them be crystal clear with no noise, and it's $300 LESS. Great camera, great photos, great price. The Best Buy rep even steered me to this camera rather than the other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer when buying an expensive camera. Definitely protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything that they have to offer! Will always buy geek squad protection!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but I got it for my new washing machine and so glad I did because I ended up needing it after a year or two of owning it. It’s a great peace of mind to have even if I don’t use it. Just knowing I have it if I need it is great.

    I would recommend this to a friend