Customer Ratings & Reviews

Great service everytime I see them. They never ever let me down. I’m so glad Best Buy has geek squad.

Great protection plan for a great camera and have a piece of mine.

For the price, an extended warranty seemed like a great idea.

Its always good to to have it, and it’s affordable

Will recommend this commodity to anyone purchasing valuables here

Geek Squad replaced my son’s switch with no problem! Highly recommend getting Geek Squad on all devices!

awesome program to have your expensive items insured.

It’s important to insure your big purchases. Reasonably priced.

Highly recommended this especially for camera bodies! They don’t make them like they use to even my $4000 Sony fx3 died after 16months of light use, no water damage, never been dropped just one day it wouldn’t turn on! Repair was almost $1000 so now I’d never buy a camera body without 4 years of insurance coverage

I had never used a Canon camera, but definitely for my first experience with the R7 it was the best

Great camera. I use this camera in my small business for product shots. It works excellent and I am not a photographer. Easy setup and works well.

Good value for the camera in case something happens

I would not recommend the tv protection plan but this one for the cameras seems good

I had a great experience with Geek Squad for my Sony A7II. The staff was knowledgeable and attentive, addressing my technical issues efficiently. My camera was thoroughly tested and worked perfectly upon pickup. Their customer service was excellent, offering helpful tips for better use. I highly recommend Geek Squad for camera support!

[Employee of bestbuy] I was on the fence about purchasing the protection plan on my camera but I'm very glad I did! I was having issues with my mechanical shutter which would have been at least a few hundred dollars to get repaired without any sort of warranty

[Employee of bestbuy] Getting GSP on every product has been a life savor, seriously! Whenever I have a problem with a product, I don't have to worry because i can just come to the store and the team would have a look at it and either send it out for repair or allow an exchange!

Amazing camera body in perfect condition since it’s brand new but has been great ever since

I know that reviews tell you not to buy warranties but when purchasing such an expensive item you can afford to pay a little extra, jic….

No background in photography, but was easy to learn on and nice that it’s easy to transfer to my phone with Bluetooth. A bit bulkier than expected though

Why wouldn't you get this? Technology is advancing constantly. Products wear out if used frequently. We are human and tend to misplace, break, or loose items. These comments have one thing in common, and that is the need to find security that you will have a replacement for any of these reasons above. **note - that you COULD get a newer model to replace your old item (after 1-3 years) ONLY IF it is damaged, unrepairable, un-replaceable, and that model is out of stock. NOT just because you want the newest thing in the market** Best Buy offers the best warranty that can guarantee you coverage if your item even has any damage on the (example) screen! Other business manufacturers will NOT offer you that coverage! They only warrant specifics. And with Best Buys customer service, you don't have to wait for long; they immediately assist you with your needs and send you on your way without a long wait time! Don't quote me, simply ask a Best Buy representative on what their warranty covers, and you'll see why it's a great deal to pay a little more for its security. It feels great to know you are investing in safety for your "special" item.