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Customer reviews

Rating 4.7 out of 5 stars with 1778 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 60 reviews
  • Rated 3 out of 5 stars

    Canon r50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he Canon R50 is an impressive addition to Canon's mirrorless lineup, boasting a blend of compact design and powerful features that cater to both photography enthusiasts and content creators alike. **Design and Build Quality** The R50 has a sleek and lightweight body, making it highly portable for on-the-go photography. The ergonomic grip feels comfortable in hand, and the camera's controls are intuitively laid out, allowing for quick adjustments while shooting. The flip-out touchscreen is a fantastic feature, especially for vloggers and those who enjoy shooting selfies. **Image and Video Quality** Equipped with a 24.1-megapixel APS-C sensor, the R50 delivers sharp and vibrant images with impressive detail. The dynamic range is commendable, performing well in various lighting conditions, from bright daylight to low-light environments. The autofocus system is fast and reliable, with eye-tracking capabilities that ensure sharp focus on subjects, whether in stills or during video recording. The 4K video recording is another standout feature, providing excellent quality for filmmakers and content creators. **Performance** The R50's burst shooting capability is quite impressive, capturing fast-moving subjects with minimal lag. Battery life is decent for a mirrorless camera, easily lasting through a day of shooting. The connectivity options, including Wi-Fi and Bluetooth, make it easy to share images on the go. **Usability** For beginners, the Canon R50 offers several automatic shooting modes, while more experienced users will appreciate the manual controls available. The built-in tutorials are helpful for those looking to improve their photography skills. **Final Thoughts** Overall, the Canon R50 is a versatile camera that excels in both photography and videography. Its combination of portability, ease of use, and high-quality output makes it a great choice for anyone looking to elevate their creative work. Whether you’re a seasoned professional or just starting, the R50 is a fantastic optio

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance - depends on how you value your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly haven't needed it yet, but I've had a few very scary moments where I thought I would have to use this to rescue my camera. Nonetheless, for an expensive piece of equipment, it's great for piece of mind. If you are on a budget like I am this is almost a no-brainer. I know your thinking - if I'm on a budget, then why pay for this service. Well, if your on a budget ... the last thing you want to have to do is re-buy an already expensive piece of equipment. But if you upgrade and change out your equipment like dirty t-shirts, then this is not as useful. It all depends on how you value your purchase - which is why I can't give this 5 stars or 1 star. Because on some items it's almost a necessity and other items it's like ... "why ever for?" ... if you know what I mean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jury is out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as protection for my camera which included cleaning. I sent it away only to receive it back with spots still on my photos. I had to send it back a second time and there was miscommunication with how long it would take for me to get my camera back as an issue had to be escalated. I was quite frustrated as I missed out on using the camera during a trip overseas and struggled trying to get my point across to the people I was speaking to on the phone about the issues that I was having. It was resolved and I'm happy that I bought it but I think there's quite a bit of room for improvement with the Service and how they support you with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad helped me with my insurance claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and helpful. Geek squad is the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t tried it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve yet to have a chance to use it and I’m hoping I won’t have to. Only rating it three stars because I’ve yet to experience geek squad and their way of repairing and going through warranty. I am glad the offer was there for such an expensive purchase as the Canon R7 bundle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use but it’s nice to have the peace of mind

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely a great addition but if you're really careful with your camera you should be good! I would recommend to people who do beach photos or anywhere messy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad customer service at westbury

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but I’m very cautious with all electronics but when getting this plan with parent the Best Buy employees harassed my mom get her issuance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My camera was acting up because there was corrosion around the lens mounting. After standing in line for a very long time one person said he could not help me. Another person at the Geek Squad counter overheard this and said he would help. Did not realize extended warranty covers one cleaning per year. I was never told that. Camera was cleaned and now seems to be working correctly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to review when I just bought it and haven't had a chance to use it yet for my camera. But I am sure it will be great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squaaad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is usually a helpful group of people that help me get my tech fixed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty for a camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am never sure if an extended warranty is worth the money but with certain items like an expensive camera, I am not willing to risk it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whatever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been better if manager had been willing to work with me on yhe main purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great security for expensive new products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad protection on the past and it was wonderful when a new item stopped working. It provides security for expensive new products. For me, two years is a good timeframe, not needed after that. Or you can renew at the end of the two year period.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used it, probably not a good purchase for a camera.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Chances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this once in the past and worked out amazing this time around I never had to use it so it was kind of worthless but there is that chance………

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance protection for the first year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my geek squad protection for an item in the past that was damaged early on, it was simply replaced due to this coverage. For expensive purchases, the security protection is worth it and makes me feel more comfortable in the beginning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have used it to obtain an additional battery for my Sony A6400 since they are so expensive but I can't fully comment on anything else because I had no issues within the 1 year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to be activated! Paid for it but still don’t know if it is activated yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I didn't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 1-year accident protection plan for my camera, but I never used it. I didn't drop my camera, nothing broke, no scratches. So it wasn't really worth it for me.

    No, I would not recommend this to a friend