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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1778 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 153 reviews
  • Rated 4 out of 5 stars

    Great quality at a low price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for beautiful photos at a great price point. I was able to apply all my photography skills with the kit lens eventually purchasing an 85mm full-frame lens for even more portrait quality. The A7iii has given me great results. The battery life is great as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my gear for business so I definitely need to have them insured. I was looking for one online but realized that geek squads offer was more than enough for my needs and half the price. Luckily I’ve only had to use this service once - but the process was simple. Not super quick, but they keep their promises. They’ll either fix your camera and get you another. Super worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cam, sure it need more lens with the set Nice cam, sure it need more lens with the set

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Camera for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera to start for beginners. Pictures are good. I love that it has two different sizes of lenses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just a need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case it breaks or anything that happens to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service but issues with implementation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (Insurance plan for a high-end mirrorless camera) This insurance plan has a great upside for photographers who will be outside and in the elements. Fair warning though, while the staff and service from Best Buy is impeccable, the actual sub-contractor who does repairs can be spotty. I brought in my camera to specifically get only a basic wet-sensor cleaning done and after two weeks I received the camera back with dust still on the sensor and the entire camera memory erased. With higher end-cameras where the user can customize settings and download applications, the contractor's consistent use of a factory reset can lead to hours of tedious work to reset the camera as desired. The staff at Best Buy however were more than helpful in rectifying the issue and ensuring they receive top marks for customer satisfaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a camera like this before so I’m not too familiar with how it compares to other. I do think that it is great quality and the pictures come out nice. I would say though that it does take a while to understand how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A necessary service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet but I believe it is a benefit and worth having when needed. Has come in handy in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value for Big Purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased my first Sony Alpha A6100 mirrorless camera, and the camera comes with a 90 day manufacturer warranty. I purchased this for a peace of mind in case accidents may haopen. I looked at this purchase as not having to spend another $900 for a new camera should something happen. So for $130 to have 4 more years of warranty, its a good value to me. I'm a beginner into photography and i do not foresee myself buying another camera anytime soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacation Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canon has made my vacation memorable and unforgettable. If I want to go back all I have to do is watch the videos and the pictures to go back into the unforgettable vacations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    100% RECOMENDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend 100%, I have very clumsy hands so this is a must for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should of gotten 4 year not much more for it and is probably better value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from the geek squad you just have find or meet the right that knows a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always an excellent peace of mind you always know your in good hands with geek squad best buy also gives the best prices !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers are very friendly and quick to respond to any questions needed love Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind at a Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance and warranty are things we purchase and hopefully we don’t use. It’s all about peace of mind. My family purchased a new Canon Camera and wanted to feel confident that whatever happens to camera will be ok. A Best Buy representative said Geek Squad protection is the way to go and we did. I would have given a 5 out 5 stars but the price for protection is a bit much for such a short period of protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome value for 4-yr protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luckily haven’t had to use my protection plan for my camera yet, but the perks of this plan are great. Plus, in comparison to protection plans from target, Amazon, and canon itself - this is definitely worth the value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the protection (yet). Unfortunately, it didn't cover the rechargable battery that came with the Canon camera I purchased. Trying to get from Canon. I hope it will be worth it if I need it. Have had too many tech purchases (lately Visio TV) break - sometimes the protection is a godsend - other times not. So will just have to wait-and-see on this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad help was a Weimar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate this plan for accidental drop or spill. I’m glad I took it on my camera. On my trip I dropped the Lens accidentally. Best Buy gave me credit for all the purchase. It was very good plan to have if you think you will use your gear outdoors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Budget Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good starter camera. Get good pictures on a budget.

    I would recommend this to a friend