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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1306 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,306 reviews
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome geek squad is always so helpful and I really appreciate that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure and safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security and safety at its highest. I like the assurance of knowing my product is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security and safety at its highest. I like the assurance of knowing my product is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security and safety at its highest. I like the assurance of knowing my product is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me so much in getting my product replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but had to return my entire GoPro line due to bad Q/A on open box GoPros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always! Geek squad is my favorite and why I only buy equipment tv electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift to go along with the GoPro. Have no worries when he uses it. It messes up and it gets fixed. We have it on all our products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my cameras and made sure they were working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good news is I haven't had to use but like having the Geek Squad ready to help at anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product gives me peace of mind when purchasing items for my children and geek squad always delivers great results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and installed my refrigerator stove microwave and dishwasher perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection was not used on this item, great plan for accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product better than expected. It’s worth the price, I would definitely purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTRA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to have extra coverage, you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O think is a very good option to have it. I have another go pro and they help me with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as the GoPro I had would turn on by its self and drain the battery. Nice to have some protection in case of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for bad luck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these extended warranties at best buy they will change ur product no questions asked for the length of the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the protection plan yet, but I feel confident that if I need it I have it. As with any type of insurance I am sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need to use this but did purchase just as a precaution.

    I would recommend this to a friend