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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1303 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,303 reviews
  • Rated 5 out of 5 stars

    Add Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this for any accidents. It’s good peace of mind when you are buying tech products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are starting off as a photographer this is a perfect camera for you. You can also find this camera online with instructions and how to use videos. The quality this camera is very good so I do recommend it. Don't forget to get an extra battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget mirror less camera in my humble opinio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very first camera i bought it 4 years ago i still av it it's a great camera very sentimental to me on my journey and it still av a lot to offer in today's world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used my geek squad warranty for my current purchase but when I used them in the past never had a problem.I will continue to use them and recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I thought I wouldn't need it until. . .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So action camera's have a tendency to overheat and that may ruin the board inside your GoPro. I think this is what happened to my GoPro hero 7 black dusk white edition. I had purchased the external audio adapter and tried a bunch of things and still couldn't get it to work. Fortunately i had the protection and it was extremely simple to go in and get a brand new gopro hero 7 black and be on my way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad keeps my mother’s phone working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a chance or reason yet to use this service. However, I have used it with others. Very good service - fixed what was wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Djl osma action 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and to easy communication to the customers, I’m very happy to go there every time when I need or buy a new stuff .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have always had phenomenal service with the geek squad warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the 2 year plans just in case it comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jonathan Mota

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I buy all of my cameras from bestbuy is because the warranties our the best and the most seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can use the products with more peace of mind and security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i just bought warranty 4 yearfor my gopro hero 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always buy warranty and the service is great. i would recommend to buy. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fo life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest investment. Lots of savings. One feels secure with Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protection Gives a ease of mind knowing if anything geek squad is able to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dry good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service friendly with the money in item cost lot money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro service help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were always knowledgeable about the product and very helpful and accommodating. Which made my all my transactions easy and pleasant!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad when I bought my daughter's GoPro and boy am I glad I did. First time in the water and she didn't close the compartment for the SD card properly and water got inside. I took it back to Best Buy to see if there was anything they could do and in 5 minutes I was out of the store with a brand new GoPro. It did void my protection so I purchased another one and so far haven't needed it. It certainly saved me money in the end though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not be cheap, protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad accidental protection plans. I do not buy an electronic device without getting this. Life happens and things break.. not having to worry about that allows you to enjoy your time and device. I have had two mishaps and every Geek Squad associate has been great in assisting me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card giveaway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I have the pleasure to earn this gift lol God knows I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for GoPro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST HAVE extended coverage warranty purchased for my previous go pro, and it was under the Geek Squad warranty when the screen started to just freeze up...best buy took in the non functioning go pro and gave me a refund on the value and put towards a new GOPRO Max purchase, also with it's own new warranty. Take the 3 year plan it's worth it!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

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