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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1325 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 90 reviews
  • Rated 4 out of 5 stars

    GoPro Hero 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for travel vlogging. The camera is small and compact. I love the variety of accessories that are available to purchase that are equip for the camera and your clogging needs (swimming, biking, etc). The camera has great quality and selections in such a small package. Issues: - Battery life - Having to remove battery cover every time you put camera in mic case. - Overheating of camera when in mic case - Doesn’t fit mic case with back screen protector on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute must in my line of work. I will say Bestbuy has changed how the exchange process works for GoPros and it is pretty annoying and inconvenient. The stores don’t always know how to process the GSP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always a great service for my products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera, however-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great camera, low light and HD are great - however for my purpose, the normal angle too wide. This forces me to use the zoom which cuts pixels in half. 4k is now 2k.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great option for your equipment otherwise it’s expensive repairs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great service and protection for my equipment purchased at BestBuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced my GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek pro. Save me hundreds on cameras. Would totally recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase even if I haven’t used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m going to be honest, I haven’t actually had the need to use it but it’s good to know that if something happens to my camera, that I can always reach out to them. The cameras sold out so it’s hard to just replace them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have first hand experience getting a new product replaced but have heard great things from others about this warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but I am sure they will do great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured that I paid this much for it and it will last longer than the warranty. Why not get a little piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They send a text when they are close, and they are quick to get the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this camera is very good camera and it's price also affordable I recommended any body it is good to buy this camera because of their size even you can put in your pocket and the resolution is good the oicture celerity is also good any way it is good camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item in wuestion was absolutely amazing in every aspect no dislike to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just in case I am covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this protection, Just in case something happens to my product then I know I am covered. I like to have it even if I don't use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I buy something from Best Buy I always purchase Geek Squad protection. I have had to use it several times on my husbands headset for his Xbox. Never had a problem returning for a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exquisite camera for a starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seen the action camera videos and always want to perform action scenes as great as snowboarding, mountain climbing, or skydiving. I hope to put my new action camera through a great adventure. I hope this review helps with beginners and pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it with all my products cause you never know when something is going to act up or break and being able to fix or replace it makes since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You use your products they way they were intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use your products the way they were intended get the insurance! Its better to be with than without!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like a safe purchase with Best Buys insurance plan!

    I would recommend this to a friend