Customer Ratings & Reviews

Money well spent, having the geek squad protection plan!

First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.

good protection for your money. well worth the investment.

I think is always good to have a protection plan for your stuff

I love Warrantty it perfect for my cámara and my tripot

If buying anything worth keeping a few years buy the warranty

With Geek protection Plan, You have a Peace of Mind.

Decided to get this since we had a old GoPro get damaged. For 50 bucks it might be worth if.

Definitely get the warranty. You will regret it if you don't.

Excellent customer service. Straight foward service.

The protection program is great and all but I don't think its needed if you don't do many extreme things with the item your purchasing.

Haven't used their services yet, but I think they do great.

Carrying case included could of had a better price

i really needed this one day so i bought it and i do not regret buying this

They hold true that if they can't fix it they will replace it.

So far haven't used this feature came with a product as a bonus

i always get the warranty just in case i do have a peace of mind

Don't buy a gopro without the accidental warranty.

Covers all of the bases, and worth the investment.

Peace of mind for the product I purchased. Geek squad always positive.