Customer Ratings & Reviews

First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.

My gopro is attached to a drone that enjoys kissing the pavement as fast and friendly as it can. My go pro is gonna end up an uh oh;(

Worth the money! Buy the insurance for peace of mind!

Never a hassle if have to return something. Would recommend on any items that offer this option.

The replacement plan is good to have just in case.

I believe this to be better then the warranty thru GoPro.

The guarantee is most important to protect the equipment.

No questions ask - just repair or replace ! WoooooooooW

Gsp is a must for any product that you get at Best Buy.

Very reasonable price for a great protection policy.

This is a great product. Wish I purchased it sooner.

Such a great investment! I'm very happy that I purchased this!

Best Buy has the Best Protection Plans , never had any problems!

It's activated so that's good hopefully they do good

well worth the cost, if the items breaks, recommend

always need extra space when shooting on the GoPro.

Very user friendly for beginners. Great picture quality

Not really sure what to say about this, because I have not had to use the warranty yet.

Service was fast and thorough and I was happy with the professionalism

Don't ever get a product without buying this !!! Jj