Customer Ratings & Reviews

First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.

Excelent product, easy to use. The camera is fiendly to use.

I've never used a camera protection plan before but after my last camera needed repair I see the value in this plan. It gives me peace of mind.

Best protection plan on the market today. Always easy and hassle free.

Good to have, I haven't had to use it yet but it gives good peace of mind

It is always a great idea to have this is get it for all my products I buy here

They repair my HP laptop without any cost to me. Very good quality service.

There service is always great, and reliable for me thus far.

Incase of accidental damage I always like getting the protection plans !

Its great no questions asked replaced my camara when it was not working.

This thing is sweet! Took it to the snow to do filming and it looked good on tv!

How can you buy a device like this without Geek Squad protection?

If you buy any GoPro the protection plan is a must! Worth every penny.

Must get this to protect the GoPro. Its very inexpensive for the type of coverage.

Always get insurance! It makes taking it places a less of a worry!

So far have not needed ut therefor its great. Keeping dingers crossed.

it is worth piece of mind to have best buy cover your product

Damage my GoPro couple times and was able to get a new one was so awesome

They are quick to assist and replace any product malfunction

This camera is nice but the bottom broke very easily and we had to return