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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 545 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 545 reviews
  • Rated 5 out of 5 stars

    Get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind my last s3 got water damaged and had to pay the price without this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is you have to go to the store for drop off and pickup for warranty service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had one problem when I dropped my camera and broke my lens. I took it in dropped it off, a week later it was replaced and returned to me at no charge and as promised. The best trouble-free transaction/coverage I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony lense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Everyone was very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats getting insurance, I highly recommend it I have replaced my camera 2 times and it was because of damage I caused. I was lucky to have insurance my product was exchanged for the exact same one with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have this extra protection when needed. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always making sure I insure my cameras with all the protection I can get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember what this is but I’m trying to get those $400 for writing the reviews so great work geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason why I purchase my electronics from Best Buy is because of this warranty!! I’ve never had an issue with replacing anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed but glad I bought just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My protection is out of warranty now and I didn't need to use it. Wasted money? perhaps. However, the peace of mind that it was there, was very beneficial if something had come up for what it was bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything i was expecting and more. definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fundamental for success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone says they're good with they're electronics, but I'm telling you... When the day comes, and it gets hit the wrong way, or something small breaks, you. Will. Feel. Awful. Buy the protection plan, and gain peace of mind. If not three, at least one year Incase you rarely use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan helps me peace of mind and Best Buy’s overall policies are customer friendly. Buying an expensive electronic product and keeping it under warranty always is recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have a piece of mind just in case, for expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Return Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like an extended return policy. Gotta get the Geek squad protection it’s a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite MUST when you buy an expensive camera. I had a Thousand dollar lens break in less than a year and Best Buy honored this warranty. Thanks because I was not about to buy another lens again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes yes we

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes we can work tomorrow morning and tomorrow morning we have some tomorrow we have to do a couple of that tomorrow we can get a couple things for you to work together we are on the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Functions very well with no issues. Does a great job for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, I have purchased several pieces of Nikon camera equipment (Nikon D7100, 24-70mm f/2.8 vr, 70-200mm f/2.8 vr, and SB700 speedlight) from Best Buy. The accidental protection plan has already saved me thousands of dollars in replacement costs. It is worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four years coverage for 100.00 bucks is good, but it would have been nice to have a choice of two years. I’m just saying.

    I would recommend this to a friend