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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 544 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 544 reviews
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great option for your devices, have had to use them many times without a hassle. I truly recommend this plan for all of your mid to high end purchases. They do not makes products like they use to and it’s great to have a plan to back you up when something goes wrong. They will come out to your home to install and fix your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont buy any tech without buying geek squad protection unfortunately you cant get geek squad protection with Apple products but anything else its the best protection out!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always worth buying

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have full faith in geek squads ability to repair my damaged items or solve my issue. They are all so helpful and kind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend the geek squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the geek squad insurance on the canon 80D and 24-70mm Lens. Turned both in because they started to have problems on our end. They fixed the 80D in no time and had it sent back to our house. The 24-70 was unable to be fixed and we received store credit for the price we paid for the lens which we did not know we were getting. Would highly recommend because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranties are the best. Hopefully nothing goes wrong but if it does it is either repaired or replaced immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely wise decision. Think of it this way... Spend 1000 on a lens, and one of your aperture blades malfunctions, now you're out a grand. Or spend 150 more, and save yourself the grief of contacting the manufacturer, waiting on the phone for hours, just to find out they can't help you. Geek squad has walk in appointments, so you can talk to a human being, so all issues are resolved. "Still not buying the plan? 'oh no baby, what is ya doing?'"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy and Capable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Geek Squad protection plan because of the good experiences I have had with them on some of my other electronic devices that had problems way over my capabilities to handle. They have fixed my devices in timely manners; I've learned to trust them. Also they are in-town and convenient to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your tv covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was an open box and Best Buy allowed me to insure it with a Geek Squad plan - even though it had been used prior. This was the perfect option to get a TV I really wanted and not worry about it breaking because it was used. So far, I love my TV and have not had to worry about getting it fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nikon z8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Z8 is the best versatile camera for the mid enthusiasts to pro photographers . The auto focus system is one of the beat in the industry uts very accurate and makes photography fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have this service inside Best Buy. Quick and easy service. The best part the comfort that my product is safe and insured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera lens had a great time purchasing it from this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly the new rep that helped me was vcery very helpful showign me vids and all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection, if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t need to use this but it’s there if needed. Can’t really give it a solid review since I haven’t used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for Expensive Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection for an expensive investment. When I first purchased the product, I didn’t get the protection but went back to Best Buy the next day to add it. You have to bring the product in to verify there is no damage to it but the extra cash is worth it for such an expensive investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for Camera and Lens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection for an expensive investment. When I first purchased the product, I didn’t get the protection but went back to Best Buy the next day to add it. You have to bring the product in to verify there is no damage to it but the extra cash is worth it for such an expensive investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use it but glad to know i have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For re-Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly could imagine what it would be like NOT having protection on my lens because I have for so many years but the idea of having it now with the most expensive lens I’ve purchased to date is just so reassuring, it may be my new thing. Geek Squad protection whenever I can, now, lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have with your equipment. Sometimes we think we have not had no accidents so we will be fine but that is not a good way of thinking. The cost of it is well worth having to pay for a whole new item. In my case a lens so they are very fragile. Fixing and replacing is very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lens Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad replacement plans on product that I plan for long term use especially on items used on a reg basis. If they fail, they are replaced by Bestbuy. A repair of this lens from Canon is 125.00.min plus shipping and handling. Retired photo tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera/Lens protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad replacement plans on product that I plan for long term use especially on items used on a reg basis. If they fail, they are replaced by Bestbuy. A repair of this lens from Canon is 125.00.min plus shipping and handling. Retired photo tech.

    I would recommend this to a friend
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