Customer Ratings & Reviews

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Just used my geek squad protection plan on my OLED LG TV and it was so worth it. Geek Squad replaced the panel and the technicians were experts and professional. I would highly recommend getting the geek squad protection plan on all your expensive purchases.

I usually don't buy extended service on products, but so glad I did. I had a spot on my lens that I couldn't get rid of. I brought it in to Best Buy. They took it, sent it off and it came back to my home several days earlier than expected, without the spot.

I will always purchase geek squad when given the option! Love the security and they are easy to work with

I always get accidental protection plans on my equipment. Especially camera equipment. This package is perfect for those who want to invest in a nice camera but want to go out and face the danger without worrying about the loss of their camera.

I buy this every year even though you would only give me $63.00 towards a trade in. I think $200.00 is a bit much for 1 year especially since the unit is only worth a few bucks. You should charge according to what the unit is worth. I probably will never drop it or run over it with my car. So I guess I will continue to pay the price until I get a new unit.

The cost is a little more then some other companies however I have Never had any problems with Bestbuys protection plans and they even keep the information for you and you can check on how much time you have left for your plan no need to find you receipt.

I've never had any issues with protection plans. I've never used Geek Squad to set anything up because I do it all myself.

I am a big supporter of Geek Squad coverage! Better to have it and not need it, than need it, and not have it!

Great warranty for any purchase and it gives you the added piece of mind for extra protection. I’ve purchased several warranties and they’ve always fixed or replaced my electronics.

John Tu (Yu-Hong Tu) was so thorough and great dealing with this tedious process of the warranties on my products. He followed through and was tenacious on getting the results.

I have always purchased the Best Buy protection plan over the years for high end electronics. I have had to use the plan twice in ten years and couldn't be happier with the results! Thank you Best Buy for standing by your products with your no hassle protection plan. I choose to shop here because of the results I have had in the past.

When making a big purchase I definitely suggest getting this protection. It's just another sure fire way to know your product is insured and you never have to worry about if something happens to your gear.

I purchased this extended warranty for an expensive camera lens on the recommendation of a BB salesman I trusted. I'm so glad I did! When I accidentally broke the lens, the extended warranty covered a new lens replacement. The price of this warranty was worth it!

Always best to protect your investments! Highly recommend

Love this. Price is down 1,000 for December so i wish id waited but i still don't regret it.

Best protection plan for lens!! Well worth the money as My original lens was nearly a year old when it malfunctioned. No questions asked, after 3 times out for repair, they replace it. I would suggest, however, that after the 2nd tike out, same issue, it's most likely going to neee to be replaced...jus sayin'

Great to have a piece in mind should something ever happen

This is such a peace of mind. No hassle no issue if the item needs to be returned. I must have on all my major purchases.

Peace of mind my last s3 got water damaged and had to pay the price without this.