Customer Ratings & Reviews

Great customer service. Everyone was very accommodating.

Always great to have this extra protection when needed. Great customer service!

Always making sure I insure my cameras with all the protection I can get

Only complaint is you have to go to the store for drop off and pickup for warranty service.

everything i was expecting and more. definitely recommend

I've had one problem when I dropped my camera and broke my lens. I took it in dropped it off, a week later it was replaced and returned to me at no charge and as promised. The best trouble-free transaction/coverage I have ever had.

I don’t remember what this is but I’m trying to get those $400 for writing the reviews so great work geek squad

Nothing beats getting insurance, I highly recommend it I have replaced my camera 2 times and it was because of damage I caused. I was lucky to have insurance my product was exchanged for the exact same one with no issues

The reason why I purchase my electronics from Best Buy is because of this warranty!! I’ve never had an issue with replacing anything!

My protection is out of warranty now and I didn't need to use it. Wasted money? perhaps. However, the peace of mind that it was there, was very beneficial if something had come up for what it was bought.

It’s nice to have a piece of mind just in case, for expensive electronics

Geek squad protection plan helps me peace of mind and Best Buy’s overall policies are customer friendly. Buying an expensive electronic product and keeping it under warranty always is recommended.

Everyone says they're good with they're electronics, but I'm telling you... When the day comes, and it gets hit the wrong way, or something small breaks, you. Will. Feel. Awful. Buy the protection plan, and gain peace of mind. If not three, at least one year Incase you rarely use it

It’s like an extended return policy. Gotta get the Geek squad protection it’s a no brainer.

Love this! Functions very well with no issues. Does a great job for a great price

A definite MUST when you buy an expensive camera. I had a Thousand dollar lens break in less than a year and Best Buy honored this warranty. Thanks because I was not about to buy another lens again.

Easy as 123 , take the item to Best buy and Boom you get your money back

Yes yes we can work tomorrow morning and tomorrow morning we have some tomorrow we have to do a couple of that tomorrow we can get a couple things for you to work together we are on the road

Have not used it but will use it in the future if anything happens

Four years coverage for 100.00 bucks is good, but it would have been nice to have a choice of two years. I’m just saying.