Customer Ratings & Reviews

The agents set up my computers for my business. My previous computer stopped working and they were able to set up my system. Great attention to detail. Great experience working with them. They also provided in office asssitance for any computer issues.

These always come in handy and are the reason why I love doing business with Best Buy! They can be a real life saver. I’ve had a camera go down, and Best Buy replaced it on my warranty with a brand new one and had it shipped to my house

I originally bought this because someone I work with used to work for best buy and swore by it. Used it for a screen repair had it back after about a week. There was a problem with the operating system geek squad worked with me and got me into another computer. Highly recommended it covers everything.

Always add the Geek Squad protection, well worth the extra dollar.

It is a good investment. Specially if you live in a fast pace, where accidents can happen at any moment. I would buy it again.

I purchase Geek Squad on all of my purchases. Gaming consoles, laptops, etc. I recently bought a 3 year Geek Squad for a new laptop. The service is great as always! It’s been very helpful to have on all of our devices. We wouldn’t go without it! Thanks!

Helped me when I couldn’t figure out the issue on my laptop. Easy to set up and bring in for assistance.

The agent's have been amazing in the past and I'm in the process of starting up my new laptop and I know "Patience is a Virtue" so having to wait a little bit longer than normal is not going to drive me crazy

They're amazing, went in due to a problem with a defect in the plasma and they resolved the issue so quick

Very worth the extra cost. Just having the peace of mind to know if you spill something on your electronics or drop it or something and it will be replaced worth it.

Geek squad rocks get their protection for everything you buy now

The insurance price is reasonable, for extra peace of mind.

I've purchased and used this plan for a laptop years ago. It got me a new harddrive that was replaced in 1 day at no cost to me. I also appreciate that the rep didn't make any attempts to render my claim invalid like most companies do.

Gives you a little comfort. So that's worth it. Warranties are always pricey. But it that way where ever you go

I have not had to use my protection, but everything that is included I have no doubts I will have any troubles.

I had one month left on my 2-year protection plan and my laptop screen started flashing. I immediately took it to Geek Squad and they sent it out for repairs. Everything came back as good as new so I’m so thankful I had the protection plan!!!

I always buy protection with my devices and honestly, BestBuy does not disappoint. When I have issues, they do everything in their power to get it fixed. You will not regret it!

Haven’t had to use the Geek Squad and hopefully don’t have to, but at ease knowing they are there for us

They provide great service any time I have had to use them

this has always been our saving grace to our electronics which is why we buy all from best buy