Customer Ratings & Reviews

It's always easy doingv everything with BestBuy. From online shopping, picking up in-store. To walking in to troubleshoot your device.

I was able to get my laptop replaced quickly prior to the corona virus situation got worse. I dropped my laptop less than a week after I purchased it and shattered it and I was covered immediately

Geek squad protection is a service that I am glad best Buy offers. When one of my Sony TV's went on the blink, an agent looked at it and determined that it needed to be replaced. The protection covered it totally.

Yes, my Chromebook has broke. I took it in and the help service was wonderful. They fixed my equipment and return it to me.

The accidental geek squad protection is excellent when you are a person that needs to carry your tech everywher. The department offers excellent service and I believe that everyone that invests in technology should include this protection

I protect all my purchases with Best Buy no matter what

I have use this warranty several times with other products and it has never let me down. They always take good care of the service and will replace it if they cannot fix it. Used it with my old MacBook and they replaced it without hesitation

The agent's have been amazing in the past and I'm in the process of starting up my new laptop and I know "Patience is a Virtue" so having to wait a little bit longer than normal is not going to drive me crazy

Great warranty protection that must be purchased when you must use your product daily. In tim, something will break.

I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.

Geek Squad is great! Haven't used them yet on this device, but from my experience, they are terrific!

Will cover most of accidents and they will take care of you and your device if needed! I always get this for all my purchases and it is worth it every single time

Good since I’m doing a two year for college with my laptop being in use and if anything happens, geek squad got my back:)

Good service and very good business and takes care of customers

Awesome find for college work and play. This tech find provides a great experience.

I had to bring my daughter's laptop in to get checked out because it kept shutting off on her. The guys at my store checked it out found out that it needed to be sent out to have the battery fixed. It was still under warranty and it saved me quite a bit of money.. well worth the extra warranty.

The best service, fast and responsive. Your electronic product will be repaired or replaced.

Very worth the extra cost. Just having the peace of mind to know if you spill something on your electronics or drop it or something and it will be replaced worth it.

We haven’t had to use geek squad for this device but I’m confident they would take care of use all the same.

I refuse to buy computers or have computers I am responsible for maintained by any other place. Chesapeake Square Geek Squad is an AWESOME group of people. Life happens, pushing the wrong button happens, having critters run across the keyboard happens, the Chesapeake Square Geek Squad has fixed them all