Customer Ratings & Reviews

Amazing protection! provided me services constantly 24 hours.

The BestBuy protection plan isn't what it used to be. I had a computer a long time ago that my kids broke beyond repair and I went to the store and they fulfilled the plan on the spot. This time, my computer was obviously broken beyond repair but I was told it had to be sent to the service center regardless and at my cost of $85. I don't know when this changed but that's ridiculous. It would be 3 weeks before I heard anything back. I had to buy another computer on the spot because I couldn't be without one for that long. In the end they junked the computer, but the experience was not at all pleasant.

Great specially if you bought products for kids and protection

Good piece of mind for extended protection of my laptop purchase. Haven't had to use it yet but offers good coverage for the money.

This has worked in my favor for general wear & tear. Its replaced parts on the device that would have resulted in hundreds of dollars in repairs. Which would have resulted in a new PC.

Geek Squad always does a good job on my devices. My family members each have laptops or tablets from Best Buy, and Geek Squad protection for all of them. Free or cheap services, appointments can be a little booked out tho

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.

It was not clarified to me at the time of purchase that the protection is not really extended warranty. Once you use it it is gone - single use.

Great insurance for any product which is sold for. Very easy to swap out product and definitely worth purchasing.

It's good to have for peace of mind, especially after our last computer died sooner than it should have. We haven't had to take advantage of the Geek Squad protection, because this computer is still working perfectly ... but we sleep better at night knowing we've got options.

The 2-year warranty does a really great job recommended for everybody

Looking forward to my Chrome h. P. You guys are great and Have amazing products keep up the great work.

I love love the laptop I ordered from Best Buy. It's simply the "best"!!!

The best service, fast and responsive. Your electronic product will be repaired or replaced.

Hands down the best service and no other service is compatible.

Haven't had to use them yet but glad to know if i need them they are available.

Haven't needed to use their services, but wished I purchased on a laptop that I bought over 2 years ago. I good had had it serviced under the 3 years plan like a I purchased for my wife computer. Lesson well learned!

i have not had to use it thus far although I am wondering if I should renew as it expires next month, I find often as these programs expire the issues occur

Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop. Then when replaced I purchased again to cover 2nd purchase.