Customer Ratings & Reviews

I love the warrantee it is worth having is worth dealing with BEST BUY with the Warranty I always try to get the replacement warranty see if it’s a whole lot easier to deal with anyways I only get a get it extended warranty on one item and I regretted it get the extended warranty

Provide insurance for one year, for any damage that may occur.

OK this product was brought in. It was checked by Geek Squad. It was fixed .this product was fixed and it works like new.

Haven't had to use it yet and hope I don't have to It's a bit pricey though.

This will come in handy if anything happens to the laptop especially since it’s for a 13 year old and things happen

Geek Squad is always there to answer any questions you have and can get you back up and running.

Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop. Then when replaced I purchased again to cover 2nd purchase.

Chris listened, explained, and took care of all my questions and needs. Very professional. Didn't make me feel like an idiot for not knowing how to take my compuyer out of S mode. Very helpful and thankful for my purchase

Hopefully I will not have to use it but so glad to have it as every CS rep and tech at Best Buy make me feel good that they are more than qualified to help and fix my laptop if or when needed, or just walk me through over the phone.

When you work with three fingers, four hands seven eyes, this is the thing to get for clumsy people Izzy people, silly people

Haven’t had to use yet but hope they are there when need them.

I would never buy any computer items or computer without purchasing the Geek squad. They are so helpful and knowledgeable about all of the questions I have when there seems to be a problem or I just need more information.

Crucial protection for a solid investment. Like car insurance but practical.

When I tell you they take care of you with your purchases, they really do

excelent service amd the best way to keep your mind in peace knowing that your product can be fix

Geek squad are a good source for when I am in need of face to face support

These techs at Clearwater were wonderful to work with. Highly recommend. They were honest from the minute I walked up to them. Thanks

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Excellent service laptop broke was approved for a new one. Went to the store, purchased a new one with no issues.- Nicole Palin

After about 6 months I experienced issues with my lap top pc so I brought it in to the Geek Squad. They were able to repair the system free of charge. The repair time was not bad at all.