Customer Ratings & Reviews

Haven't Had the Need For This Yet, ALTHOUGH it Seems My Laptop Audio Jack Port Isn't Working , So I'll Bring It In Sometimes And Hope They Can Fix It. It's an expensive Laptop So Accidental Protection Is A Pretty Good Idea For Me

Haven't had to use it so far. I've used them in the past and they were very helpful

Amazing service. This goes for my tablet; Wacom one. They don’t ask questions unless needed. they’re just helpful and wish for you to be not annoyed which is all I can genuinely ask for. Thank you.

I have not used it but I know that it is excellent and incredible attention

Was the best helpful for my warranty, helped me choose between which I should get

Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

Makes it easier to keep the laptop updated and any virus removed.

I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.

Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.

Great deal just in case! I don’t know technology at all so help is always need for me! Thank god for geek squad!

I have purchased a warranty with all of my computers and electronics and the Geek Squad always provide excellent service. I have no doubt or concern about dropping my equipment off to them for service. Well worth the money.

Can’t say enough my son loves his gaming computer. It’s a great piece of equipment and very strong and realistic imaging

I always buy protection plans from Best Buy. My grandson laptop was damaged and Best Buy replaced it with no questions asked.

The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.

This is a must with kids!! Having my kids doing school from home means they are all over with their devices. As they transition back to school I want his device covered for anything that can happen here or there.

If you want a great product always buy from Best buy

Bought an open box Laptop for a great deal so I took out the protection just in case.

I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

Have not used this. However, a few years back I spilt an entire cup of coffee on my new dell computer. Split the usb plug-ins I bought this protection in case I did something dumb again. Lol

So far so good. There has been no need to utilize this product as of January 25th.