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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11820 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 11,820 reviews
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used as of yet. Great insurance to have. Kid is 10 hours away at Wartburg College, so gives us some piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have insurance just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a long with a new computer and it feels great to know my wife will have insurance for anything that might happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plan is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to get one ,you don't have to worry about replacement, they will make sure you get your product with no problem its fast with no problem, there on point ,I get one with everything i buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me get my antivirus installed and made things easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, it’s a warranty. It does what it supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people are best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best friendly people to have helping you fast to help and answer questions you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Costumer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that help us was really helpful he explained everything that we needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad + warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will always be worth your buck in any product you want to keep safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this protection for my last computer and when screen went black they fixed it in a timely manner as I needed it for school. Have not had to use with new computer but I know if I do they will do a outstanding and timely fix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good if you can deal with the hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service center sticks and items always get sent back to the stores and are not fixed properly but the insurance is worth it if you can deal with the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for protecting equipment. Would purchase everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for protecting equipment. Would purchase everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy decision thanks to (Ash) the associate who educated me on it. So many benefits that come along with coverage so I would highly recommend to any Best Buy regulars or bug tech buyers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome protection. i got a 2 year so hopefully that works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend it if you travel with it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this and hopefully I won't have to, but when you're spending the much on a laptop, and travel with it to use other places, it wouldn't hurt to throw a little extra money at a protection plan. It covers pretty much everything for your laptop. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plans from Best Buy. It just makes life easier because Best Buy stand behind their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I luv my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no help has needed since i purchase it. Everyone has enjoyed the product since i bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister who can be very accident prone has to have this with any expensive item she buys. If it can be broken she usually finds a way to do so. She has had to have a laptop replaced before because she dropped it and they replaced it no problem. It is very much worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me get a replacement for the computer I bought no cost because I had the plan backing me

    I would recommend this to a friend