Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11911 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 11,911 reviews
  • Rated 5 out of 5 stars

    Employees helped me pick out the best laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind by helping pick a laptop that best fit my needs and made an easy purchase for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan helped

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes get your three-year protection for any device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes get your three-year protection for any device to buy never know when or if that device will take a big dump on you and you out thousands of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resovlnig issues with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't my first protection plan Geek squad has always helped me resolve issues whether by phone or in person without making me , a not very computer savvy person, feel stupid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REVIEW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great protection,it covers most of the normal accident that could occur yo someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have protection than need it. I will always have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them numerous times and the package was a great deal for the issues I have had to come into the store to have fixed. When my hard drive was partitioned by mistake was the only time they did not help as much as I would have liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! We can always count on them to sort out any issues with our computers, laptops, tv's, etc. This is a great product at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Would recommend getting this for any electronics because you never know accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties at Best Buy are great, i never buy anything without getting the warranty...!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have help if anything breaks or goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is tops. No money out of pocket to fix my broken HP ENVY. NO questions asked about damage, No reciept. No problem. Everything covered. I am so glad i bought the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and courteous. They work fast and are punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful to get GS assistance around the clock. I don't need to worry about any type of problem that may arise. Now I can just call in to get assistance from a qualified GS member. PROBLEM FIXED!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me speed up my laptop after I purchased a new router. My older laptop was slow after the install. It previously worked fine. I havent had any complaints about the geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One stop shop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product made my life easier and better. Thanks for the outstanding performance of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for work and school. Love touch screen feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I wish i would be able to return the laptop with this issuance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guarantee is good for the value compared to other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have in case of emergencies with technological devices

    I would recommend this to a friend