Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11824 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 11,824 reviews
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and they fixed my laptop and now work in really good and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m sure they’re every helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but I’m sure it will come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enery thing i needed ro start school would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with any insurance deal, hopefully we will never have to exercise the policy, but is available if we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the Geek Squad plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Warranty for my 70” TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this wonderful warranty for my 70” Samsung TV. This warranty is very important to me. It gives me peace of mind, knowing if anything happen within the 3 yrs. My TV will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my broken laptop without any service fee or any sort of charge since I had the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now spill proof

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course I have to buy the warranty no one is perfect yep I spilled things all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because the Geek Squad took care of an issue I had with a phone and I decided that I would always use this service because they are very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad got computer set up and ready to use. Helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there to answer any of my questions. Love that they are always available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another new laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always provide exceptional service, hassle free. This was my thrid laptop purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no warranty for me

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guess the sales person lied ( big shock). bought the 4 year and brought in laptop because the speakers stopped working they need to ship it out it will take three weeks. will not ship back to my kid at school after repairs asked to just refund me for the protection plan and ill keep the laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    1 yr. plan for now but will decide later if more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go ahead and purchase this for safety reasons. Didn’t know if I should with the cheap laptop. I hope it came or will come handy one day... may have to get longer plan later ??!!??

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wont buy without it!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go for geek squad protection. It is a small price to pay for a great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and great laptop. Long battery hold. light and sleek and have everything you need :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s n important services that can give you security

    I would recommend this to a friend