Customer Ratings & Reviews

Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.

The peace of mind alone is worth the money, but having these guys able to fix your brand new laptop that your 3 year old is most definitely going to ruin somehow is what really kicks in the savings

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

I actually had to use my coverage on my old laptop and they couldn’t fix it. They gave me full credit for the laptop which covered a brand newer and better version of the one I have. Very happy

I'm able to ask questions I have regarding issues with my laptop and geek squad is able to answer anytime of the day.

Great laptop for an awesome price. It is super fast, easy to use and the quality is excellent. I would recommend this to everyone and anyone I know.

Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

Great product at a great deal, very user friendly.

I’m be bad to use this twice now ! Very good just wish it was for a longer period.

Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.

I typically do not purchase a warranty on devices but this was a great value and they will fix essentially anything that can happen to my laptop. It worths the cost!

Geek squad has always been wonderful and I honestly buy them on just about all my electronics nowadays

The guys didnt help but they do a good ...........

I love that fact that I have protection all year round. I will definitely be buying again!!!!!!!!!

Yes get your three-year protection for any device to buy never know when or if that device will take a big dump on you and you out thousands of dollars.

LOVE their warranty services! Super convenient and cover pretty much everything anyone could ever worry about

I hope I do not have to use this and will update to 5 stars depending on how Geek Squad and Best Buy respond when I activate this protection plan.

Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.