Customer Ratings & Reviews

I hope I do not have to use this and will update to 5 stars depending on how Geek Squad and Best Buy respond when I activate this protection plan.

They are always there to answer any of my questions. Love that they are always available!

Best purchase you can make so you have the protection that you need

Got a have it with a PC purchase most of the time they have problems at least once!

Andrew was great, knowledgeable, provided Information efficiently and with professionalism and friendliness!

Glad I got the 3 year accidental Geek Squad protection. Cost was $79.00. You never know what can happen and with the protection, I'd have to pay more if repairs were needed.

John gave 250% excellent customer service. He is a dedicated and loyal member to the Best Buy geek department. He should be highly commended for his excellent customer service.

I have had no problems with help from geek squad so far amazing work.

I had purchased two laptops for Christmas gifts. I hope my family love them

I now have a protection plan on my product which reassures me that if in case it is damaged it will be either replaced or repaired

I got This for a couple of my purchases and it's always good to know I have this protection just in case of an accident.

With this geek squad protection I absolutely love that I can always lean on good service and great recommendations. Theres no complaints on my part because I know geek squad has my back.

I highly recommend protection on any electronic I have used the plan several times and it has saved me hundreds if not thousands of dollars!

I haven’t used the Geek Squad for my brand new laptop. I have used Geek Squad previously on other electronics. Best service and very knowledgeable crew. I always will buy extra protection on my electronics.

Hopefully, I won't have to use it, Geek Squad give you piece of mind knowing if you have a mishap, they cover it.

Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

The agents removed my old units and installed the new with professional excellence. They were incredible and couldn’t have done a better job. These folks represent Best Buy in a great way.

So far so good. Hopefully I won’t need it but I’m glad it’s there if need be.

I usually get the geek protection because I have had electronics go bad and when I didn't buy, it has been a huge problem. This is piece of mind especially as a student.

Always provide exceptional service, hassle free. This was my thrid laptop purchase.