Customer Ratings & Reviews

I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

The geek squad helped me fix a issue that i struggled with on my laptop.

I got the protection for 3 years so I wouldn't have to worry.

Good to have just in case something happens that falls just out of regular warranty coverage.

Very Sleek, and compact, yet the screen seems huge. The built in camera is excellent,a s well as the sound. The picture is super clear, and has great detail. Best computer I have owned!

We haven’t had to use it yet but I appreciate the sales associate’s thoroughness of explaining the benefits of each tier to help us choose a plan that caters best to our specific needs.

The picture shown is distorted but items are well made.

I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

The Geek SQUAD Are There When You Need HELP The Help !!

I haven't had to use it yet but I'm thankful it's there just in case.

Agents are always helpful and imformative. Worth the money just in case.

Although I didn't need to use my geek squad protection I really appreciate the fact that it was available to me

Took care of my laptop when damaged, easy & fast service

This is basically a peace of mind expense, low cost for an inexpensive laptop

They have been very great my laptop got broken and when it was checked out it was found that it needed to be replaced. I was able to get it replaced with warranty with no problem at ALL!!!

This is the one thing you hope you never need and thankfully, I haven't needed it, but glad to know it is there.

Great purchase at a great price. I look for this item everywhere an it was way expensive but wit best buy I get a great deal. Cant' wait to keep purchasing from Best Buy.

Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!

Excellent customer service. We love the store we would shop there every day if given the choice.

Great service. Very trustworthy. They give great conversation while assisting you and your needs. Definitely 10 out of 10 service.