Customer Ratings & Reviews

Great to have for any unforseen incidents. I havent't personally had to use it yet but I know people who have and I've heard nothing but positive feedback about it.

I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

I bought this accidental protection policy just in case anything should happen. No one knows what tomorrow may bring so I can’t recommend this enough and for the price it is peace of mind.

I haven't had to use the geek squad protection plan yet but from what was described, if they actually cover everything they claim to, its an amazing value! If you have the money, I'd recommend investing in this plan.

the protection is good and it keeps it protected for a year so that’s good ;)

Great to have for all devices and electronics in your home

This service is absolutely worth the money. The techs are polite and professional. They resolved my issues with my laptops. I highly recommend this service!

Hopefully I won't need this but great to have just incase.

Works for basic use not great for games…… Seems solid..

Buying experience great; great geek squad is great

Impressed with the Geek Squad at the store. The tech who took care of me is very helpful.

This plan saved me over $1000 because my dog nocked it of the table the geeks where so kind and i expect to get it back soon really grateful for quality service as promised

Luckily I have not had to utilize the 1 year Geek Squad protection yet but I have known others to use it in the past and it’s a must when buying electronics, I feel anyway!

This service is very good at protecting my devices at all times so I think they are a very respectable service

Excellent service especially if it is a laptop and a teenager uses it

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

Purchased with ease knowing that my equipment would properly be protected by Geek Squad :)

Make the investment. I accidentally damaged my laptop that was very expensive and with this protected I was able to get a full refund! No hassle

Anytime I need help I get it with this protection I bought...Great to have Someone who knows what they're doing and do it fast Great to have the Geek Squad by myside

I experienced a problem downloading the security software. I called the help line number and I was scheduled a in store appointment. The tech corrected my problem and help me complete the process. I am very satisfied with the service.